7 Membership service representative Jobs in Silver Spring, MD
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YMCA of Metropolitan Washington is Hiring a Membership service representative Near Silver Spring, MD
YMCA Silver Spring Membership Service Representative
9800 Hastings Dr, Silver Spring, MD 20901, USA Req #173
Thursday, April 18, 2024
The YMCA of Metropolitan Washington is one of the largest charities in the DC area. The Y serves as an anchor in the community offering programs and services encompassing youth development, healthy living, and social responsibility.
Position : Membership Service Representative Salary : $ 15.00 / hr The YMCA of Metropolitan Washington is a leading nonprofit organization that has a strong commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility.
The Y is a cause driven organization that offers tremendous opportunities to make a difference. We invite you to join us in this amazing work to develop your skills, to realize your leadership potential and discover a career that is so much more than a job.
About the Job The Membership Service Representative (MSR) position reports to the Membership Director. This position serves as the key resource point for information regarding branch programs, activities, merchandise and other general communication needs.
- Handles a variety of front desk responsibilities for members and guests including, but not limited to : guest tours; new membership sales;
- member renewals and cancellations; providing information by phone and in-person; facility access control; guest pass policy enforcement;
Provides outstanding customer service to all members, guests, staff and the community at-large.
Qualifications and Skills :
High school diploma or GED;
Must possess initiative, enthusiasm, common sense / good judgement, strong customer service skills and the ability to remain calm in stressful situations.
Detail-oriented, multi-tasker with strong organizational skills that can maintain a clean, uncluttered front desk workspace.
Strong communication and relationship-building skills.
PC and database management skills with the ability to perform repetitive data entry duties and learn new software programs and processes quickly.
Benefits :
Did you know that just for being a YMCA employee you get great benefits and discounts from banks, credit unions, Verizon Wireless, Sprint, Dell, Veterinary Pet Insurance, supplemental (AFLAC, ALLSTATE, Vision Care, LegalShield) and even Zip Car! The YMCA of Metropolitan Washington provides progressive employee benefits, including employer-funded retirement plan with vesting after two years of service or 1000 hours compensated time in each of those two years;
403(b) savings plan; high quality and affordable healthcare; free YMCA membership for employee, spouse and dependents ; paid time off / sick leave, numerous professional development opportunities.
9800 Hastings Dr, Silver Spring, MD 20901, USA
J-18808-Ljbffr
Last updated : 2024-05-14
Job Summary
Full Time
Civic & Environmental Advocacy
$43k-60k (estimate)
05/16/2024
05/17/2024
ymcadc.org
WASHINGTON, DC
25 - 50
1852
YOSHIMI QUINNONES
<$5M
Civic & Environmental Advocacy
Related Companies
About YMCA of Metropolitan Washington
We know that lasting personal and social change comes about when we all work together. Thats why, at the Y, strengthening community is our cause. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. OUR IMPACT The YMCA is one of the largest social service agencies serving Washington D.C., suburban Maryland and northern Virginia. Every year, we provide opportunities in wellness, aquatics, youth sports, summer camp, child care, and more for over 250,000 people through our 17 branches... and program centers. Our utmost goal is to make the Y and all we offer accessible and available to the entire community. With the help of our generous donors, community partners and members, we were able to provide $2,662,507 in scholarships and subsidies to more than 12,400 children, adults and families in 2014. Over 3,140 volunteers gave 161,572 hours of their time and talent in 2014 to help the YMCA fulfill its mission. From dedicated board members to talented program volunteers, these caring friends and neighbors help the YMCA serve more individuals and impact more communities every year. With a mission to build a healthy spirit, mind and body for all, our impact is felt when an individual makes a healthy choice, when a mentor inspires a child and when a community comes together for the common good.
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The job skills required for Membership service representative include Customer Service, Leadership, Initiative, Building Relationships, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Membership service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Membership service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Membership service representative positions, which can be used as a reference in future career path planning. As a Membership service representative, it can be promoted into senior positions as a Member Certification Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Membership service representative. You can explore the career advancement for a Membership service representative below and select your interested title to get hiring information.
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