POSITION SUMMARY:

The Receptionist assists and supports the YMCA by welcoming and greeting visitors, in person or on the telephone; answering or referring inquiries, processing payments and entering data and providing clerical support to the branch.

ESSENTIAL FUNCTIONS:

• Greet and assist visitors by checking them in for appointments, taking copays, and writing receipts.
• Answer telephone, screen and direct calls.
• Maintain attendance records and fees collected.
• Clerical duties as assigned including but not limited to filing, copying, and ordering office supplies as needed.
• Follows all procedures and assists in opening up the office at the beginning of the day.
• Follows all YMCA policies, rules, regulations and procedures, including emergency and safety procedures.
• Other duties as assigned.

QUALIFICATIONS:

• Excellent customer service skills and strong interpersonal skills, with the ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Clear and accurate written and verbal communication skills.
• Must be able to handle sensitive information with proven professionalism, exercising a high degree of confidentiality.
• Detail oriented and excellent organizational skills: accuracy is essential.
• Ability to multitask and work in a fast paced, highly flexible and rapidly changing work environment.
• Ability to navigate, create and edit documents in Microsoft Office.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of outdoor/indoor settings.

Job Type: Part-time

Pay: From $16.77 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off
• Parental leave
• Referral program
• Retirement plan

Schedule:

• 4 hour shift
• Day shift
• Morning shift

Ability to Relocate:

• Holtsville, NY 11742: Relocate before starting work (Required)

Work Location: In person