Job Description: Camp Weber Office Manager 

Position Summary:

For 165 years, the YMCA of Greater Springfield has provided youth development, fostered healthy living, and promoted social responsibility in the 14 cities and towns that it serves. We take pride in being one of the largest non-school educators in the state, one of the top 120 YMCAs in the U.S., and the second oldest Y in the country. 

 Whether you are interested in joining a leading non-profit or looking to advance your Y career, this is your opportunity to help make our community better together. The Y. ™ For a better us. ™

Please note that any offers of employment are contingent on the successful completion of a background check, reference check, and new hire packet. In roles where driving is required as an essential function, a driver history check must also be completed.

The Camp Weber Office Manager is responsible for providing basic office support to the Director of Camp programs. This includes, but is not limited to answering phones, typing correspondence, preparing mailings, filing, copying, mail distribution, performing data entry for all registrations into the Camp registration system, printing reports, and other duties as assigned by the Director.

 Essential Functions:

This person will play an important part in the work that we do each day. In addition to all other duties as assigned, this role will:

• Adhere to policies and enforce, procedures and regulations of the YMCA of Greater Springfield.

• Adhere to, enforce, and act by all camp policies regarding safety.

• Adhere to, enforce, and act by the requirements of the local Department of Health and all other Massachusetts laws governing our summer camp programs.

• Work closely with the Camp Director and Associate Executive Director of School Age Education to create, support, and oversee camp programs that include, but are not limited to attendance, transportation, games, activities, swimming, and other typical day camp activities.

• The successful candidate should be available from 6:00 am – 6:00 pm Monday through Friday.

• Occasional weekend and overnight shifts are required.

• Work with staff to ensure a safe environment for participants.

• Maintain high standards for all staff and programming.

• Must promote the best practices of customer service.

• Assist in developing new programs/promotions/special events and fundraising.

• Must professionally represent the YMCA and promote a cheerful environment during each work shift.

• Must be 21 years of age or older

• Have a High School diploma or equivalent.

• Must have, or be willing to earn, and maintain CPR and First Aid certification(s).

• 4 years’ experience in programming and Camp; YMCA and YMCA experience.

• Demonstrated leadership and organizational skills.

• Strong verbal and non-verbal communication skills.

• Ability to make sound judgment calls in a fast-paced, participant-focused environment.

• Must be able to role-model positive behaviors

• Be able to work in a high-value, and potentially high-stress, environment.

• Proven experience in teaching, leadership, and direction in youth enrichment programs.

• A working knowledge of program design and implementation is necessary.

• An ability to work with a diverse population.

• Exhibit core YMCA values of caring, honesty, respect, and responsibility.

• Excellent relationship-building skills.

 Certifications:CPR, AED, and First Aid certification. 

Candidate must demonstrate a thorough understanding of relationship building, the YMCA mission, and the ability to lead a team. 

Leadership Competencies:

While each of our leadership competencies plays a role in the success of our staff members, for this role we will be paying special attention to the following areas:

Values - Accepts and demonstrates the Y's values.

Inclusion - Works effectively with people of different backgrounds, abilities, opinions, and perceptions.

Communication - Listens for understanding and meaning; speaks and writes effectively.

Decision Making - Makes sound judgments, and transfers learning from one situation to another.

Emotional Intelligence - Accurately assesses personal feelings, strengths, and limitations, as well as how they impact relationships.

Work Environment and Physical Requirements:

The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. We are proud to be a champion of diversity and an equal employment opportunity / affirmative action employer. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the staff member is regularly required to:

• Sit, stand, or reach for extended periods.
• Move around the work environment independently.
• Communicate via computer, multi-line phone, and smartphone.
• Push, pull, or lift to 25 pounds for short periods.

The noise level in the workplace is usually moderate but may vary based on several external factors.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.