You haven't searched anything yet.
The YMCA of Greater Richmond is seeking a full-time strong leader with proven relationship-building and communication skills to serve as a Y Engagement and Solutions Center Service Associate.
WHO WE ARE
We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all.
The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.
DUTIES
Responsible for providing exceptional customer service to our members, participants, staff, and community members by answering inquiries, resolving problems, fulfilling requests, making recommendations, maintaining and updating databases, performing accurate data entry, collecting dues and program fees, account management, and Association records management.
This work is performed via telephone and email. Serves as liaison to the branches for Daxko Operations questions / problems and enters branch program information in a consistent and timely manner.
QUALIFICATIONS
High School diploma or equivalent required, with a minimum of four years of previous customer service experience. Ability to stay calm and maintain an empathetic and professional demeanor with callers at all times.
Proficiency in computer skills including word processing spreadsheet, and database management is required. A minimum of three years working with Daxko Operations preferred.
Candidates should have an outgoing and positive demeanor, a positive work ethic, and demonstrated experience working in a team environment.
Strong communication, organizational, and interpersonal skills are necessary.
Compensation / Benefits
We offer an exciting, fun, inclusive, growth-oriented work environment that includes strong health benefits options, 12% employer-paid retirement upon meeting eligibility, childcare discount, complimentary Y membership, and continuous professional development.
Salary : $38-$40,000
Job Posted by ApplicantPro
Last updated : 2024-05-12
Full Time
Civic & Environmental Advocacy
$65k-83k (estimate)
05/14/2024
05/26/2024
ymcarichmond.orgassociation
MECHANICSVILLE, VA
25 - 50
1854
Private
$5M - $10M
Civic & Environmental Advocacy
The job skills required for Engagement associate include Customer Service, Communication Skills, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be an Engagement associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Engagement associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Engagement associate positions, which can be used as a reference in future career path planning. As an Engagement associate, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Engagement associate. You can explore the career advancement for an Engagement associate below and select your interested title to get hiring information.