Description

The YMCA of Greater Oklahoma City has immediate openings for Member Services Associates at the new YMCA Healthy Living Center in South Oklahoma City catering to the 50 community.

POSITION DESCRIPTION:

This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties.

DUTIES AND RESPONSIBILITIES:

• Provide member services such as membership sales, tours, answer and direct phone calls, 
• Provide and input membership and program information into membership software, accept payment/cash register/receipts,
• Create and scan membership cards, rent lockers, party rentals, assist with 24 hour questions
• Serve as liaison between members and program supervisors.
• Handle and solve member inquiries, concerns and complaints.
• Monitor facility as required.
• Carry out other duties as assigned.
• Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
• Attend Scheduled Staff Meeting.
• Stay off all personal electronic items; cell phones, i pads,
• Develop meaningful and sustainable relationships with members, donors and volunteers.

Requirements

EDUCATION AND EXPIERIENCE:

• Must stay current in CPR/AED/O2 and First Aid, renewed annually. (Training provided by the Y, if needed)
• Must complete all required Redwoods Trainings within 30 days of hire and renew annually.
• Must be 18 years of age or older.
• Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy.
• Must be able to lift 30 pounds.