Position Summary:
Provides direction for the program participants, and implements program curriculum in the classroom. Provides a quality experience to children and parents that focuses on the YMCA core values: honesty, respect, responsibility, and caring.

Essential Functions:
1. Insure that applicants applying for financial assistance receive appropriate financial forms necessary to determine eligibility and follows up with the applicant. Assists in evaluating an applicant’s financial eligibility for assistance.
2. Communicate with the participants about their responsibility in the program as it relates to State mandated policies and procedures.
3. Record and evaluate personal and financial data from each applicant to determine initial and/or continued eligibility. Prepares special and regular reports as required to supervisor.
4. Maintain accurate records of all participants, maintains all family documentation required by the State. Makes notes and changes to sessions and/or family dynamics.
5. Maintain a high level of confidentiality as it regards to family data and information. To be discussed only with supervisors.
6. Maintain communication with families regarding excessive absences, falsifying information, missing documentation needed for establishing continued enrollment in the program.
7. Use and be familiar with computer applications or other automated systems such as spreadsheets, word processing, calendar, email and database software in performing work assignment.
8. Participate in community fairs and other related events for the purpose of recruiting new families for the preschool.
9. Partner with ECE leadership to implement marketing strategies and forecast enrollment numbers.
10. Model and promote positive behavior, attitude and language with YMCA staff.
11. Answer phones, filing, and faxing as needed.
12. Attend all staff meetings, trainings and other YMCA functions as required by Supervisor.
13. Maintain open lines of communication with participant, coaches, referee, staff and supervisor.
14. Perform other duties as assigned.

YMCA Competencies (Leader):

Mission and Community Oriented: Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them.

People Oriented: Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Builds rapport and relates well to others. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Results Oriented: Strives to meet or exceed goals and deliver a high-value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgments, and transfers learning from one situation to another. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Supports fundraising. Follows budgeting policies and procedures, and reports all financial irregularities immediately.

Personal Development Oriented: Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process.

Qualifications:
1. Must be 18 years of age or older.
2. High school diploma or equivalent required.
3. Criminal Clearance: including fingerprints.
4. Health Exam Screening, with negative tb test and negative drug test screening.
5. Complete all required online training(s).
6. 3 years of clerical experience, one year of which must have included the use of automated systems and involved the processing, examination or evaluation of completed forms.
7. Must be able to analyze facts related to the determination of financial eligibility for assistance; ability to work with applicable regulations governing the program; ability to understand and follow oral and written instructions.
8. Ability to record information legibly and accurately.
9. Experience with MS Office products.
10. Previous experience with diverse populations.

Working Conditions:

Environmental Factors: Indoor and outdoor facilities (e.g. childcare and recreational sites); exposure to heat, cold, potentially hazardous chemicals, toxic materials; work on slippery or uneven surfaces. Noise level is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to stoop, bend, kneel, crouch, talk, hear, stand, walk, sit, and reach with hands and arms. The employee must occasionally lift, push, pull, and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.