Collections Billing Manager

POSITION SUMMARY:

The role of Collections Billing Manager reports directly to Sr. Director Business Operations/MIS and is an essential part of the Finance team while also providing support to the operations team. This role acts as the lead business manager for designated branch locations. This role supports multiple system driven initiatives including but not limited to DAXKO Operations, Camp Brain, Epact and Logic Manager software.

ESSENTIAL FUNCTIONS:

1. Act as a subject matter expert and functional owner on all assigned business systems in Association.

2. Provides accounting services for branch including daily transaction reconciliation and banking.

3. Working in partnership with Senior Management, manage external subsidy partnerships including invoicing and payment management for agencies such as but not limited to Care 4 Kids, DCF, etc. Ensure accurate enrollment pertaining to subsidy assignment.

4. Monitor and maintain Collections Manager, Returns Manager and Financial Assistance working in partnership with Senior Management on reporting and member account maintenance.

5. Prepare responses to correspondence containing routine account inquiries.

6. Produce and create various association reports from MIS systems.

7. Assist with periodic systems audit and data integrity management to ensure veracity of the database as assigned.

8. System back-up for DAXKO Operations and other applications as assigned.

9. Provides administrative support to DBO, as assigned.

10. Support Accounts Payable to prepare and process vendor invoices for payment in a timely fashion.

11. Perform other related responsibilities and duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in business management/administration, accounting, or related field.
• At least two years of previous experience in office management.
• Must be highly attentive to detail and follow through, resolve problems, be aware of deadlines and organize workload to meet them.
• Excellent communication skills, both written and verbal.
• Strong analytical skills.
• Ability to work independently and manage multiple priorities.
• Requires both a comprehensive knowledge and utilization of Microsoft Office and proficiency in Word, Excel and Outlook.