Job Type

Part-time/Full-time

ob description

The Duties:

· Completes rental transactions and agreements for customers following established guidelines and procedures.

· Obtains required authorisations, signatures, imprints, addendum, confirmation numbers, and perform Preferred / Fastbreak, or other special services as assigned.

· Reviews completed contracts with customers to verify accuracy of information and explains rates and charges.

· Provides customers with completed rental agreements, keys, directions to rental vehicles, maps, and any other assistance required.

· Completes transaction procedures for returned vehicles and verifies accuracy of closing calculations.

· Respond promptly to customer enquiries, handle and resolve customer complaints

· Organize workflow to meet customer timelines

· Escalate issues to management as appropriate

· Move rental vehicles as directed including delivering to customers

· Maintain accurate vehicle logs as directed

· Fuel up, vacuum the vehicle and take the vehicles to washing station for returned vehicles to meet the rental standard

· Actively participate in H&S adherence, improvements and initiatives

· Attend work at all scheduled times including out of hours as required

· Demonstrate an approach to continuous improvement

· To carry out all tasks that could reasonably be expected of you

What we’re looking for:

· Bachelor degree

· Valid Driver’s License

· Flexibility to work days, evenings, overnights, weekends and holidays

· Willingness to work outdoor in weather conditions with moderate noise level

· Basic computer skills (typing, data entry)

· Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers and management

Job Types: Full-time, Part-time

Salary: From $18.00-$30.00 per hour

Expected hours: 40 per week

Shift:

Day shift

Weekly day range:

Monday to Friday

Weekends as needed

Work setting:

In-person

Ability to commute/relocate:

Honolulu, HI 96819: Reliably commute or planning to relocate before starting work (Preferred)

Who are we?

yesaway Car Rental (yesaway) is the first multinational rental chain brand in the world that provides 24-hour Chinese service. Yesaway focuses on providing professional and efficient self-driving travel solutions for overseas users.

Vision：Bring the world to you.

Mission：Create a more enjoyable travel experience.

Core Values：Customer Oriented / Perfect and Adapt / Always Better

Yesaway Timeline

· 2016-2017, yesaway has been recognized as the "international chain of hire car brand that is most affected by China traveler" for two consecutive years.

· In 2017, yesaway launch ZHIMA credit rent-a-car service for the first time outside China.

· In 2018, yesaway is committed to providing users with better global travel and establishing its own channel yesaway.com to allow more customers to experience overseas self-driving travel and lifestyle.

Job Types: Full-time, Part-time

Salary: $18.00 - $30.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• On-the-job training

Compensation package:

• Overtime pay

Schedule:

• Weekends as needed

Language:

• Japanese (Required)

Work Location: In person