Position - We are looking for atalented, experienced IT Operations and Support Lead to join our team. Theideal candidate will be responsible for managing IT operations while alsopossessing scripting and/or software skills. The role will primarily focus onIT operations, platforms and infrastructure but will involve some DevOps andSite Reliability work. This is a great opportunity for anyone looking to jumpinto SRE/DevOps and expand their skills.

Key Responsibilities:

· Support day-to-day IT operations, ensuring smooth and efficient systems and networks functioning and driving continuous improvement through established IT performance metrics.

· Collaborate with cross-functional teams to identify and implement IT solutions that enhance efficiency and support company objectives.

· Maintenance of the company\'s IT infrastructure, including servers, networks, and databases.

· Maintain and migrate on-premises data centers to other facilities and/or the cloud

· Troubleshoot breakdowns and perform preventive maintenance by monitoring network stability and performance.

· Ensure the scalability, availability, and security of our systems, leveraging industry best practices.

· Manage and administer various software applications and systems critical to the business,

· Implementrobust security measures to protect the company\'s data and infrastructure from potential threats and breaches. HIPAA/PCI compliance

· Collaborate with the development and DevOps teams to integrate IT solutions seamlessly.

Required Qualifications:

· Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

· Proven experience (5 years) in IT operations, infrastructure management, or systems administration, preferably within a healthcare environment

· Proven experience in IT operations management with a strong understanding of networking, systems, and security, particularly in a fully remote work environment.

· Proven experience with physical data center maintenance and migration required

· Experience with endpoint protection and cloud backup SaaS tools.

· Exposure to tools such as TeamViewer

· Proficiency in scripting languages such as Python and Bash.

· Exceptional problem-solving skills and the ability to adapt quickly to a fast-paced and dynamic remote work environment.

· Familiarity with HIPAA and other healthcare-related regulatory and compliance requirements.

This is Day 1 Onsite.