Unleash your landscaping potential and join Yardmaster, the Great Lakes region's award-winning leader for over 50 years. We offer competitive pay, growth opportunities, and an unmatched culture of teamwork and passion. From design wizards to maintenance masters, Yardmaster welcomes all talents at every level. Experience the difference – contact us today and discover your landscaping career path!

The branch administrator plays a crucial role in ensuring the smooth operation of a local branch. They act as a hub for administrative tasks, supporting the branch manager and crew while keeping the office running efficiently.

Responsibilities:

• Customer Service: Answering phone calls, responding to emails, scheduling appointments, handling client inquiries and complaints.
• Billing and Invoicing: Preparing invoices for landscaping services, collecting payments, reconciling accounts, managing customer contracts.
• Payroll and HR: Processing payroll, maintaining employee records, complying with labor laws and regulations.
• Inventory Management: Ordering and tracking supplies and equipment, maintaining inventory levels, managing purchasing budgets.
• Office Management: Coordinating travel arrangements, booking meeting rooms, scheduling appointments, maintaining office supplies, ensuring a clean and organized workspace.

Operational Support:

• Crew Coordination: Maintaining daily activity logs.
• Project Management: Tracking project progress, ensuring materials are available, coordinating with subcontractors, reporting to the branch manager.
• Safety Compliance: Enforcing safety protocols, maintaining safety records, conducting training sessions, reporting accidents.
• Quality Control: Performing quality checks on completed projects, addressing customer concerns, ensuring service standards are met.

3. Communication:

• Maintaining clear and effective communication with all stakeholders, including the branch manager, crew members, customers, suppliers, and other departments within the company.
• Preparing reports and presentations for the branch manager, summarizing key operational data and financial performance.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in computer skills, including word processing, spreadsheets, and database software.
• Knowledge of landscaping terminology and processes preferred.
• Experience in customer service and a detail-oriented approach.
• Ability to work independently and as part of a team.

Ideal Candidate must have:

• 3 to 5 years’ experience in a business office with accounting related responsibilities
• Must be proficient with computers, technology & software programs such as Microsoft Suite

Benefits include:

• Medical, Dental, Vision and life insurance
• Paid Training
• Personal and Professional Growth
• 401K Employee Savings Plan
• Paid time off
• Family friendly environment

We look forward to having you join the Yardmaster family!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Experience:

• Payroll: 1 year (Preferred)
• Accounting: 1 year (Preferred)
• Microsoft Office: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Cleveland, OH: Relocate before starting work (Required)

Work Location: In person