We are looking to hire a Medical Receptionist with excellent organizational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.

To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Key/Essential Functions & Responsibilities:

• Greet patients with disabilities and their families and provide them with superb customer service
• Collect co-pays and payments for service from patients
• Collect and enter registration information in EMR
• Verify patient insurance eligibility prior to appointments
• Assist with patient flow
• Schedule patients efficiently, follow up with the patients for missed appointments
• Schedule follow up appointments
• Confirm appointments
• Track appointments throughout the day to ensure the arrival rate
• Assist with internal referrals services
• Participate in Quality improvement activities
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer telephone calls on a multi-line system. 
• Receive letters, packages, etc and distribute them
• Check and respond to emails in a timely manner
• Manage a busy waiting room and ensure social distancing
• Coordinate transportation for patients.
• Ensure schedules are filled to meet the clinic’s productivity
• Performs all other duties, as assigned

Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.)

• Excellent Communication skills
• Proficiency in computer programs
• Planning and organizing abilities
• Problem-solving skills
• Exceptional interpersonal skills
• Ability to work with different groups of people
• Multitasking abilities
• Efficient time management skills
• High School degree or equivalent required
• Tuberculosis test mandatory for most positions (provided FREE of charge by our Premier Healthcare clinic)

Preferred Qualification Requirements (_ requirements beyond MQRs above)_

• Bilingual Spanish strongly preferred 
• Experience in an outpatient medical facility a plus
• Previous receptionist experience
• College preferred
• Experience with individuals with intellectual and developmental disabilities preferred

Compensation: $17.00 per hour

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 403(b) matching
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Clinic
• Medical office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Bayside, NY (Required)

Ability to Relocate:

• Bayside, NY: Relocate before starting work (Required)

Work Location: In person