Are you a car fanatic with specialized knowledge in automotive technology and service work? We’re looking for a problem-solving automotive service advisor to join our busy car dealership! Our ideal candidate has great customer service skills and can tackle everything from fielding customer concerns and scheduling appointments for our service department to make accurate calls about vehicle warranty protections. If you thrive in a multifaceted work environment that has no shortage of foot traffic, apply today!Compensation:

$50,000-$85,000

Responsibilities:

• Leverage automotive technology and product knowledge to clearly address customer needs and share the status of service appointments
• Arrange for timely vehicle pick-up at the dealership following the completion of work orders
• Resolve customer complaints and make follow-up calls to facilitate a positive service center experience
• Organize all automotive documents, repair orders, invoices, and maintenance records
• Draft and review service contract coverage, warranty protections, cost estimates, work orders, and other documents for necessary repairs by service technicians

• Disassemble and reassemble vehicles
• Metal straightening
• Welded and bolt on panel replacement
• Plastic repair welding
• Aluminum repairs
• Frame measurement and repairs

Qualifications:

• A high school diploma or GED is required
• Possess a valid, state-issued driver’s license and acceptable driving record
• Work history should include a service advisor role or other employment-related to automotive technology
• Must have strong organizational, communications, and interpersonal skills
• Must have problem-solving and computer skills, including proficiency in Microsoft Excel, Word, and other fundamental programs

• 5 years of collision repair experience
• Ability to demonstrate and properly complete light to heavy repairs (bodywork, welding, structural work preferred)
• Familiarity with I-CAR training and/or certifications from similar organizations (I-CAR Platinum certification preferred)
• Experience completing repairs by following O.E.M. specifications
• Ability to work as an individual and as a team
• Possesses a positive, can-do attitude and willingness to do what it takes to achieve production goals
• Meeting and believing in Yach’s mission and core values
• Ability to multi-task and adapt easily to a fast-paced environment
• Auto body painting experience is a plus

About Company

Since 1955, Yach's Body and Custom, Inc. has serviced Wausau and the surrounding areas and has been committed to providing customers with the small-town experience while remaining competitive and cutting-edge within the industry. Yach’s is the perfect combination of old school collision repair craftsmanship, small-town charm, and the most modern technology, each working in harmony to restore your vehicle to its pre-accident condition, ensuring that you and your family and friends are safe and secure when we put you back on the road again. Yach's mission is to "Glorify God by providing consistent, efficient, high-quality collision repair with an unsurpassed repair experience."