Title : Web Content publishing consultant II

Duration : 6 Months on w2

Location : Montvale, NJ - Hybrid

Tuesday / Wednesday / Thursday- Onsite

Monday / Friday - Remote

Job Description : :

• Responsible for assisting the team in publishing content, and in increasing the search quality of the content provided by content creators and third-party content providers published onto the Alex application.
• Work in a team environment using publishing tools, validation processes, and troubleshooting to ensure content is optimally presented.
• Publish Manual Activities in CMS
• Responsible for deletions of unused Activity documents
• Assist in troubleshooting of Manual Activity issues, including links
• Provide support to the publishing of content using our CMS (Content Management System) and 3rd Party Content Publishing tools.
• Provide support in updating Topic Overview Pages, and other curated presentations of content.
• Help resolve any publishing production issues such as CMS process issues, XML content display issues and Alex server issues by alerting the team and working with ITS to resolve them in a timely manner.
• Provide customer support to our internal and external Alex users by responding appropriately and promptly to user questions and request.
• Assist with various projects which result in improving the value of Alex and its content for professionals.
• Assist with content analysis and migrations related to Alex technology development projects.

Web Content consultant II