A/V Support Technician with Spanish

Raleigh, NC
Job Summary

The IS&T Audio Visual (A/V) support technician role will be responsible for implementation and support of video conferencing and conference room audio/visual solutions.

Duties and Responsibilities

•Perform conference room health checks to ensure audio visual and video conferencing systems are operating at optimal conditions

•Resolve and track support requests and incidents, escalate issues to proper support teams

•Support A/V upgrades, installations and vendor activities

•Must have: Spanish Language competency

•Support and troubleshoot Apple devices (Apple TVs, iPads, MacBooks, iMacs)

•Track and document A/V inventory

Key Qualifications

•Good understanding of video conferencing and AV switching and control hardware (Cisco, Crestron, Extron preferred)

•Good understanding of network technologies and security concepts

•Excellent problem solving abilities

•Able to multitask in a dynamic and fast-paced environment and complete tasks on time

•Able to communicate effectively with personnel at all levels (staff to executive)

•Able to quickly adapt to new technical concepts and tools

•Ability to lift up to 50 lbs
Experience and Education

•1 years related experience

•Certified A/V Technician preferred
HR
Xlysi LLC, Expert Portal Solutions
251 Milwaukee Ave, Buffalo grove, IL 60089
Web : http://www.xlysi.com
E-mail: hr@xlysi.com
Our training portal registration:
http://xlysi.catsone.com/careers/index.php?m=portal&a=apply&jobOrderID=345179&portalID=2106