At XiFin, a culture of inclusivity is in our very fabric. We believe that this culture not only creates a more equitable and functional workplace, but also enhances our team members' work experiences by promoting creativity, innovation, and collaboration. Won’t you bring your unique talents and perspectives and join us to deliver The Power To Do Good?

Who are we looking for?

A strategic thinker, not a task manager! The Manager, File Maintenance leads a team of File Maintenance System Specialists who perform configuration updates and maintenance within XiFin’s billing system for each Outsourced Billing (OSB) customer. The Manager will work with the team to load a multitude of data to customer environments including build new clients and tests. You will build and encourage the team to provide fast and effective technical billing solutions to customer requests.

As the Manager, File Maintenance, you will have direct responsibility for configuration updates and maintenance within XiFin's billing system for assigned accounts. You will perform updates as needed and can delegate those updates through direct and dotted-line reporting. Additionally, this position will suggest automation solutions and process improvements to promote efficiency. Manager will also implement new solutions and ensure proper training for the team.

To be successful in this role, you must be analytical and solution oriented. An effective team leader, able to multi-task and problem solve effectively and efficiently. While supported by leadership and your team, you should be self-motivated, a self-starter, and possess a “can do" attitude.

What will you do?

• Manage and lead a team of Specialists charged with providing fast and effective solutions to customer requests and meet department goals and objectives
• Responsible for the professional development of the team including training, coaching, feedback, and performance reviews
• Manage team in daily activities, assigns work, sets completion dates, reviews work and manages performance in accordance with organization policies, procedures, and performance management processes
• Ensures consistency and accuracy of configuration changes/updates across all customer environments maintained by the team
• Oversees creation of new clients and tests and facilitation of new payor process and payor changes
• Maintains fee schedules, incremental pricing, and consolidation rules based on customer request and industry expertise
• Supports new outsourced customer implementations, providing subject matter expertise on technical billing issues to inform customer decision-making during implementation process and ensuring a smooth go-live
• Acts as primary liaison between billing department and technical teams for complex issues related to billing system configuration and settings
• Manage team documentation in Confluence and encourage team participation in note sharing
• Communicate billing issues related to system configuration/settings easily and effectively at all levels of the organization
• Instruct others on business systems processes related to laboratory billing

What education and experience do you need?

A combination of the following education and experience factors will be considered:

• Demonstrated leadership with proven results required
• System configuration experience preferred
• 5 years of experience in medical billing
• Bachelor’s degree in Business, Computer Science, or related field, or comparable work experience preferred
• Analytic thought process for investigating issues, identifying root causes, and resolving them

Must be available to travel domestically up to 20% of the time.

What’s in it for me?

We don't just offer benefits; we offer a comprehensive and flexible benefits package tailored for you!

• Dive into a world of cutting-edge healthcare with our comprehensive medical, dental and vision benefits, including telehealth services. Say goodbye to the hassle of prescriptions with our convenient mail-order program for 90-day maintenance medications.
• Our Health Savings Account (HSA) featuring pre-tax deductions and quarterly company contributions (HSA only) puts more money in your pockets!
• Plan for your golden years with confidence through our 401k retirement plan, complete with a company match.
• Fuel your ambition with our Tuition Assistance program, empowering you to reach new heights in your professional journey.
• Finally, experience true well-being with XiFin's BeWell Program, where we champion physical, mental, financial, and social wellness, because your success and happiness are our ultimate priorities

Why XiFin?

XiFin is a healthcare information technology company that empowers healthcare organizations to navigate an increasingly complex and evolving healthcare landscape. Through innovative AI-enabled technologies and services, we deliver operational efficiency, interoperability, and simplicity. The company’s revenue cycle management, clinical workflow enablement, laboratory information system, and patient engagement solutions enable organizations to achieve stronger finances, streamline operations, and develop industry-leading business strategies.

Helping healthcare providers achieve financial strength empowers them to do more good for more people. That’s THE POWER TO DO GOOD.

What does this position pay?

Compensation is determined by several factors which may include skillset, experience level, and geographic location.

The expected range for this role is $80,000-$90,000 annualized base compensation. Please note this range is an estimate; actual pay may vary based on qualifications and experience.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at 858-436-2901.

EEO Statement

XiFin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.