Job Summary:

The Print and Mail Service Representative will be required to cover different customer accounts supporting the print production department performing tasks such as mail sorting/delivering mail, operating basic print equipment and maintaining reporting logs. Additionally, may be required to cover extended periods at accounts due to special projects or unforeseen circumstances/absences. Candidates may be required to travel for multiple overnights as well.

Primary Responsibilities:

• Operate office/production equipment (print, mail functions).
• Handle high volume folding and inserting mail equipment.
• Utilize standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers).
• Perform quality inspection before, during and after output of each production run.
• Problem solve issues to complete production, delivery, and output requirements.
• Provide excellent customer service skills and fulfil intermediate contracted customer requirements.
• Point of contact to receive, review and electronically log customer jobs.
• Maintain reporting logs and information for billing.
• Apply asset tags to office equipment and update database.
• Clean and maintain office equipment when necessary.
• Delivery of customer mail within office or remote locations.
• Distribute supplies as required.
• Perform operator maintenance on equipment.