Skills and Qualifications: 

• Provide excellent customer service, anticipating the needs of the customer to align with Xerox’s business mission/objective. 
• Able to work with minimal oversight, maintaining a high attention to detail and organization while demonstrating superior time management skills in accordance with Service Level Agreement and Statement of Work relevant for the customer. 
• Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry. 
• Identifies problems in straightforward situations and makes sound decisions using standard procedures. 
• Eager to learn technologies surrounding print production and finishing equipment. 
• Must be able to stand for long periods of time, walk, bend, and reach. 

It is important that our Docucare Associate does these 4 things well:

• Excelling in customer-facing service delivery role. 
• Maintaining intermediate knowledge of all Xerox equipment and client IT environment.
• Demonstrates a proactive approach to work with initiative and drive. 
• Exhibits good technical and/or electrical aptitude. 

Additional Benefits: 

• Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching. 
• Paid time off, plus holidays and personal days. 
• Substantial growth opportunities for future career development within a supportive and collaborative company culture. 

#LI-DS1