About Xenon Arc

At Xenon arc, Inc. our vision is to redefine distribution by transforming the way producers go to market.

Our model is uniquely optimized to solve the challenges faced by our clients. Serving as an extension of their brand, we uphold the crucial client-to-customer connection.

With trained, focused, and technically savvy teams, we drive sales and service to exceed expectations, use digital platforms to support customer engagement, and optimize distribution functions to alleviate operational pressures.

Xenon arc is not just a distribution solution; we are a strategic partner committed to transforming the way businesses go to market and achieve lasting success.

We are dedicated to creating a personal growth environment where team members are provided opportunities to advance their professional development and are encouraged to explore their passions.

We invest in our culture to create a supportive environment that fosters team collaboration and creative problem solving.

Xenon arc is looking for a Collections Specialist who is fluent in both English and French languages to support our French market.

This is a temporary, part-time position (approximately 25 hours weekly) for a duration of up to three months.

Main areas of responsibility

Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment

Creates reports regarding the status of customer accounts as requested

Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff

Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis

Assists Account Manager in reconciling revenue accounts each month

Relays changes of information to appropriate employees

Performs other related duties as assigned

Basic Qualifications

Excellent verbal and written communication skills in both English and French, mandatory

Ability to work collaboratively across departmental functions

Proficient in Microsoft Office Suite or related software

Ability to meet deadlines

Strong problem-solving skills

Ability to work independently and in a fast-paced environment

Ability to anticipate work needs and interact professionally with customers

Excellent organizational skills and attention to detail

Preferred Level of Experience

At least 1 year of applicable work experience

Location & Commitments :

Part-time, temporary (approx. 25 hours per week for up to 3 months)

Remote

Work Schedule 8am - 12pm

Affirmative Action / EEO Statement

It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation.

It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

Last updated : 2024-05-16