Summary

The Lending Specialist is a crucial role for the success of the lending department. The specialist is responsible for developing and executing a credit portfolio strategy that enables growth of non-interest income as well as card activations and member engagement. The specialist provides support to the originations team by handling system upkeep and being a champion for simplicity and convenience to both back-office lending and members. The specialist will possess the skills to identify and assist with potential lending leads virtually and in person. The specialist will coach internal and external teams in cross-selling by helping them identify opportunities, implement sales strategies and execute them.

Responsibilities

• Manage Credit Card Portfolio and establish strategies for growing non-interest income, card usage, increase the number of active cards and manage pre-screens and adaptive control systems.
• Provide admin support for lending related systems including but not limited to Fiserv, MeridianLink, Keystone Corelations, ElTropy, among others. Champion for simplicity and enhancement of processes to achieve a frictionless and convenient lending experience for members.
• Identify and assist with potential lending leads and provide prompt and professional assistance to members. This includes addressing inquiries related to loan leads, pre-approvals, and any other loan-related questions or concerns including in-branch leads.
• Process, fund and disburse loan applications by interacting with members. This includes obtaining, analyzing, and clearing all necessary supporting documentation required to satisfy loan approval stipulations, preparing loan closing documents, delivering loan closing disclosures, and booking loans into core.
• Champion for coaching and training on the effectiveness of identifying opportunities and cross-selling credit union products and services to members where appropriate based on information gathered within the credit report, or within the member interview, i.e., mortgage, consumer loans, i.e., fixed home equity and HELOC, payment protection products, GAP, Mechanical Breakdown, deposit products, etc.
• Collaborate with loan officers and other team members to ensure accurate and complete loan documentation.
• Work effectively and efficiently in a fast-paced team environment focused on offering the best lending solutions for our membership. Be member focused and aim to provide a frictionless process and great member experience.
• Ensure compliance with all regulatory training programs, including but not limited to Information Security, Bank Secrecy Act, Office of Foreign Asset Control Program and Customer Identification Program.

Qualifications

• Three years to five years of similar or related experience.
• Associate's degree.
• Knowledge of secondary market products, standards and services and loan operating systems used in a financial environment is required.
• Credit card product management and acquisition experience strongly preferred.
• Excellent oral and written communication skills.
• Knowledge of MS Word, Excel, Outlook and related Office applications.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Bloomfield, NJ 07003: Relocate before starting work (Required)

Work Location: In person