Live. Work. Explore. as a part of our Lodging team the Grand Canyon Railway and Hotel!

Located in Williams, Arizona, the historic Grand Canyon Railway and Hotel is the place to get your career on the right track! Open year-round, the Grand Canyon Railway operates scenic train rides, a full-service restaurant, pub, retail shops, and 3-diamond hotel. No matter what your job is, you will play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring - all aboard for a fun and exciting job!

Job Summary:

The housekeeping Supervisor is responsible for working with the Housekeeping Manager to oversee all housekeeping functions and staff of the lodging unit

The Details:
Position Type: Full-Time, Year-Round
Pay: $19.65 an hour
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why the Grand Canyon Railway?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are proud to offer these unique Grand Canyon experiences.

Life at the Grand Canyon Railway:

• No employee housing available
• Generous benefit program including medical, dental, and vision coverage, paid time off, and more!
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Free gym and pool access
• Free train tickets
• Free entry to Bearizona
• Exclusive retail and dining discounts at GCR and other Xanterra properties
• The adventure of a lifetime!

Responsibilities:

• Fully understand and support Xanterra's Mission Statement and Core Values.
• Assist with scheduling, training, and evaluating the progress of Guest Room Attendants, Common Area, Bell Staff, Carpet cleaners, and Inspectors.
• Responsible for working varied shifts to include days, evenings, weekends, and holidays as scheduled
• Assist management in department orientation and training practices of new GRAs, Common Area, Inspectors, Bell staff, and Carpet Cleaner.
• Maintain appropriate staffing levels according to schedule and needs of the department, utilizing best judgment and sending staff home early if needed.
• Reporting and follow-up of preventative maintenance and current maintenance issues within the lodging unit.
• Assist with scheduled inventories for linens, amenities, and cleaning supplies and maintains supply and inventory pars for same.
• Maintain compliance with PCI (Payment Card Industry) and Lost and Found Credit Card Policies, ensuring employees are trained and the policies are practiced at all times concerning guest and Company property alike.
• Adheres to all safety, risk management, and environmental policies while performing their tasks and ensures staff compliance.
• Communicate professionally and effectively with Front Desk staff, Bell staff, Maintenance, other Housekeeping employees, and vendors.
• Work with the Housekeeping Manager to coordinate cleaning and preparation of guest rooms prior to guest arrival, and after departure. Conducts and/or coordinates final inspections prior to guest arrival per established procedures.
• Work with the Housekeeping Manager to coordinate the ongoing cleaning, preparation, and general order of all common areas including restrooms, hallways, and meeting rooms.
• As a “Manager on Duty”, report and document emergency situations per established procedures.
• Perform opening duties for Rooms Department/Housekeeping as assigned.
• Completes assigned tasks without close supervision.
• Takes responsibility as Department Manager on Duty as necessary.
• Assist with Bell Staff, Common Area, and Guest Room Attendant duties as needed.
• Other duties as assigned.

Minimum Qualifications

• Previous leadership experience.
• Previous experience in a housekeeping or custodial position.
• Proficiency in Microsoft Office Suite

Preferred Qualifications:

• Knowledge of rooms and hotel layout on GCR property, including general knowledge of Xanterra Grand Canyon Railway guest services with the ability to convey information to the guests.
• Bi-lingual English/Spanish skills.

Physical Requirements:

• While performing the duties of this job, the employee is constantly standing, walking, balancing, climbing, twisting, eye/hand coordination, manual dexterity, handling, wrist motion, and bending/ stooping.
• Trunk Strength-The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing.
• Static Strength-The ability to exert maximum muscle force to lift, push, pull or carry objects.
• Constant carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 75 lbs.
• Constantly pushing loaded carts weighing up to 500 lbs.
• Constantly listening, hearing, and seeing.
• Will be required to stand and walk for long periods of time and to occasionally walk on uneven surfaces.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.