ESSENTIAL DUTIES/RESPONSIBILITIES. The RSR will facilitate all aspects of the rental or sales transaction including rental planning from delivery to pick up. This individual will also help identify potential equipment users in Wyoming Rents service territory. Build and maintain relationships with customers at assigned store. Communicate customer information, sales-calls, leads, opportunities and rental transactions to Rental Store Manager. Contac...
Essential Functions. Own and set the direction for all service operations and related administration activity with overall responsibility for performance and safety. Support the strategic direction of the service organization and the division. Day-to-day deployment of manpower for field, shop and administration projects and activity. Involved in safety, project documentation, resource planning, capital equipment suggestions and customer interface...
ESSENTIAL FUNCTIONS. Provide solutions and troubleshoot customer complaints over the phone. Research and diagnose technical problems on Caterpillar equipment and define root cause for repair work. Assign Technician’s jobs. Prepare and provide estimates/quotes. Schedule jobs in shop and/or field. Customer follow-up calls. ADDITIONAL FUNCTIONS. Open work orders. Prepare work orders for closing. Initiate warranty claims. Utilize service manuals and ...
ESSENTIAL FUNCTIONS. Coordinate the functions of the Parts and Service Departments. Some of these duties include the establishment of goals for the Service Manager and the Parts Supervisor/Manager. Review and approve expense and revenue budgets, operating statements and marketing plan. Cultivate, expand and develop the ideas from the Parts and Service Management. Establish assigned locations product support objectives for final approval from the ...
ESSENTIAL FUNCTIONS. Loading, driving and making deliveries. Familiar with D.O.T. requirements and regulations. Loading and unloading equipment such as Auto Cranes, forklifts, pallet jacks, etc. Able to load, boom, and secure freight for effective load balance. Familiar with customer policies and requirements. Maintain excellent customer service at all customer locations. ADDITIONAL FUNCTIONS. Various warehouse related duties as assigned. Maintai...
ESSENTIAL FUNCTIONS. Loading, driving and making deliveries. Familiar with D.O.T. requirements and regulations. Loading and unloading equipment such as Auto Cranes, forklifts, pallet jacks, etc. Able to load, boom, and secure freight for effective load balance. Familiar with customer policies and requirements. Maintain excellent customer service at all customer locations. ADDITIONAL FUNCTIONS. Various warehouse related duties as assigned. Maintai...
