Wyoming County Community Health System is looking to hire one (1) per diem telephone operator.

DISTINGUISHING FEATURES OF THE CLASS: The telephone operator performs routing clerical work involving the operation of a telephone desk console or switchboard. The work is performed under general supervision allowing for some exercise of independent judgement in carrying out the details of the work according to a prescribed routing. When not engaged in activities involving the switchboard, employees carry out a variety of clerical tasks.

Typical Work Activities:

• Check out names and locations of key personnel and their availability to receive incoming calls and the location of medical persons and/or physicians;
• Performs a variety of housekeeping chores such as turning on/off lobby lights, turn off radio at a specific time, receive flowers for patients;
• Checks out and verifies census of In-Hospital patients, transferees, deaths and updates information on the status of patients;
• Uses signals to reach or page beeper wearers on messaged received and needed to be relayed;
• Receives and provides visitor directions to patient rooms and hospital departments;
• Takes messages and transfers calls to responsible employees or public and/or private agencies, places outside calls and bills calls to access codes by user;
• Executes a variety of operation procedures in the event of a fire, disaster or disaster drill, bomb threats, Code 10 and records the date, item and nature of the activity;
• Observes the Que Board to act on any alarm affecting Blood Bank storage area temperature, water pressure, drug room security, low oxygen levels;
• Performs a variety of miscellaneous clerical duties in support of the ongoing functional departments in the hospital, which may involve incidental typing.

Must be available to work 3:00pm - 1100pm, weekends and holidays are required.

Minimum Qualifications:

Graduation from high school or possession of a high school equivalency diploma AND one (1) year of paid clerical experience. Use of a multi-function phone system preferred.

Pay: $18.35 - $20.48 per hour

Benefits:

• Retirement plan

Physical setting:

• Hospital
• JCAHO accredited facility

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Rotating weekends
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person