A Patient Flow Coordinator is a Receptionist and Scheduler

Coordinating the flow of patients in a Cardiology Medical Practice, with 7 board certified cardiologists, 3 advanced care providers, 7 technologists, 3 registered nurses, 10 remote outreach clinics, and the primary office in Casper, and scheduling to the Banner-Wyoming Medical Center.

We are located in Casper, Wyoming! To be considered for this position, you must reside within 25 miles of Casper, WY.

Patient Flow Coordinator

Very complex, multi-tasking position! This is not an entry level position.

Medical Receptionist/Scheduler (Patient Flow Coordinators' department) includes 9 co-workers; we are adding 3 more positions! Staff of approximately 45 in the practice, including Physicians and Advanced Practice Providers, at this time.

· Serve patients by greeting and helping them, checking in patients on the Phreesia medical software platform.

· Welcome patients and visitors in person or on the telephone and answering or referring inquiries.

. Assist patients and referral providers by handling their calls and questions.

Medical Receptionist Qualifications / Skills:

· Electronic software/applications for a highly electronic office

. Multi-tasking

· Flexibility

· Medical Telephone skills

· Medical patient service

· Time management

· Organization

· Attention to detail

· Medical Appointment Scheduling

· Computer skills

· Keyboarding of 50 wpm

· Optimizes patients’ satisfaction, physicians and advanced practice providers' time by appropriately scheduling medical appointments in person or by telephone.

· Keep patient appointments on schedule by notifying clinical staff and medical technologist of patient’s arrival via electronic systems.

· Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.

· Maintains patient accounts by obtaining, recording, and updating personal demographics and patient insurance information.

· Helps patients in distress by responding to emergencies.

· Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.

· Maintains operations by following policies and procedures, reporting needing changes.

· Contributes to team effort by accomplishing related results as needed.

Education, Experience, and Licensing Requirements:

· College degree is an asset

· Familiarity with phone systems and computer software systems

· Experienced medical customer service.

· Medical terminology desired.

· Critical thinking skills.

· Detailed oriented.

Salary: Negotiable based on previous experience and education

Job Type: Full-time

Pay: From $33,280.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Cardiology

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)
• medical office: 1 year (Required)

Ability to Relocate:

• Casper, WY 82601: Relocate before starting work (Required)

Work Location: In person