We are looking for technically skilled candidates with good problem-solving abilities for the position of Field Technician. Duties include but not limited to being a reference point for all related queries, responding to user needs and ensuring the optimal running of all systems. Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels.

Candidate may need to drive a box truck.

Candidates will receive training on computer software and all procedures that will be used or followed, but they must possess the following:

Responsibilities:

● Basic computer skills and knowledge

● Good Verbal Communication and writing skills

● Good organizational skills

● Ability to operate in a fast paced environment

● Load and unload shipments for all incoming and outgoing orders with use of pallet jack or hand truck

● Scan and upload data regarding incoming shipments

● Install applications / Setup Wi-Fi profiles

● Troubleshoot basic computer hardware and software applications by repairing or replacement

● Able to travel to outside locations for IT customer service

● Excellent customer service skills

Requirements:

● Minimum of 18 years of age with a High School diploma or GED

● Must be able to pass full background check and drug screening

● Reliable vehicle and up to date vehicle insurance is a must

● Knowledgeable in computer technologies (Windows / Apple / Chrome etc.)

● Knowledgeable in Wired and Wireless networks

● Microsoft Office skills (Word / Powerpoint / Access / Excel) a must

● Must be able to lift 50#

35 – 40 hour Work week

Pay based on experience

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Education:

• Associate (Preferred)

Experience:

• Desktop support: 2 years (Preferred)

Work Location: On the road