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Guest Services Agent
Location : Harrisburg, PA, US
Property Name : La Quinta by Wyndham Hershey - Harrisburg Airport Req Id : 14505
La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Hershey - Harrisburg Airport location in Harrisburg , Pennsylvania .
Job Summary
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Education & Experience
Physical Requirements
General Requirements
Fundamental Requirements
COMPANY OVERVIEW :
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.
Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.
We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location : La Quinta by Wyndham Hershey - Harrisburg Airport , 990 Eisenhower Boulevard , Harrisburg , Pennsylvania 17111
Employment Status : Full-time
Full Time
Accommodations
$34k-43k (estimate)
03/08/2024
05/07/2024
wyndhamgardensanjose.com
San Jose, CA
<25
Accommodations
The following is the career advancement route for Guest Services Agent positions, which can be used as a reference in future career path planning. As a Guest Services Agent, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Agent. You can explore the career advancement for a Guest Services Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Agent job description and responsibilities
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.
01/02/2022: Austin, TX
They communicate with guests looking to make or cancel hotel reservations.
12/21/2021: Lorain, OH
Coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.
03/09/2022: Longview, TX
Typically they are most often promoted to a Medical Assistant Externship position.
01/27/2022: Waco, TX
Guest service representatives are hospitality specialists who typically work at hotels.
03/08/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Agent jobs
Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members.
02/03/2022: Houston, TX
Communicate closely with Front Office Managers to ensure follow-up on any special problems, guest requests, etc.
02/17/2022: Chico, CA
Communicate with housekeeping, maintenance staff or management when guests report problems.
03/03/2022: Los Angeles, CA
Try to be attentive and effective at listening to, and clarifying concerns raised by employees and guests.
01/02/2022: Youngstown, OH
To be familiar with all guest related activities and events within the hotel and through outside agencies, such as activities, theatre, transportation, recreation and current events.
01/04/2022: Baltimore, MD
Step 3: View the best colleges and universities for Guest Services Agent.