Assistant RV Resort Manager

with a real knack for great customer service. You will have the opportunity to learn a wide range of functions at an RV resort such as management, sales, customer service, office administration, maintenance/grounds and hospitality through hands-on experience. If you like the idea of helping to build and maintain a first-class RV resort community and you have the qualifications and background we re looking for, we want to talk to you!
OVERVIEW

As an Assistant RV Resort Manager, you ll be responsible for supporting the community by learning how to perform the main job functions at a beautiful RV Resort. These functions range from administrative activities, marketing, property maintenance and human resource management to leasing and home sales and most importantly guest and resident relations. Ensuring a positive atmosphere and responsive service for the members of your resort community will not only mean satisfied guests and long-term residents, but also better word-of-mouth referrals!!

JOB DUTIES

Ensures customers/residents receive a high level of service consistent with our Customer Service philosophy.
Responds to guest and resident inquiries.
Works with the RV Resort Manager and marketing department to increase reservations and occupancy and further promote our RV Resorts brand.
Assists with handling and resolving guest and resident complaints.
Assists with coordinating team member selection, training, scheduling and development for resort staff and ensures all team members comply with appropriate policies and operational procedures.
Collaborates with RV Resort Manager and Regional Manager to quickly and effectively address issues which would adversely affect the operation of the resort or guest satisfaction.
Enforces resort rules and standards.
Ensures compliance with federal, state and local agencies that regulate fair housing laws and resort operations.
Assists RV Resort Manager with preparation of annual operating budget as needed.
Markets park models, pre-owned homes for sale in the resort as well as prepares documents to list and sell homes.
Provides data to assist in capital expenditure and expansion budget needs to RV Resort Manager.

REQUIREMENTS

Minimum of 2 years experience in the property/resort management industry
Previous sales and leasing experience, preferred
Demonstrated leadership abilities
Excellent verbal and written communication skills
Strong organizational and negotiation skills
Knowledge of basic accounting principles
Ability to thrive in a fast-paced environment
Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
Basic computer proficiency including email, internet and Microsoft Office Suite; experience using excel, Microsoft, outlook is a plus.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• El Centro, CA 92243: Relocate before starting work (Required)

Work Location: In person