Willamette Valley Animal Hospital of Tualatin is a fast-paced walk-in veterinary clinic. We are a four doctor small animal practice committed to providing affordable and quality care to our furry friends!

We are looking for a full or part-time veterinary receptionist that shares our love for animals to join our fast paced hospital! The ideal candidate will have a background in customer service, is highly self-motivated and works well as a team and independently, animal handling is a plus. The veterinary receptionist is a key member of our team who is the first point of contact for our clients.

Responsibilities include but are not limited to:

• Customer service functions, including: greeting clients and checking them in, answering phones and emails, showing clients and pets into exam rooms, going over prescribed medication instructions with owners and checking them out.
• Taking a brief history of patient.
• Getting a weight and a temperature from patient once in the exam room.
• Scheduling and confirming surgical appointments.
• Placing calls to other clinics to obtain medical records.
• Presenting and explaining charges, processing payments.
• Filling prescription medications accurately.
• Answering questions regarding products and services, including educating clients on general animal husbandry and general pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Hospital maintenance (including removal of animal waste) and ensuring the lobby is neat at all times.
• Sterilizing exam rooms in between patients.
• Previous experience with Covetrus Pulse (EvetPractice) would be a plus.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift

Work setting:

• In-person

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person