Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive
Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more
We are the region's locally headquartered bank and wealth management company
We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve
We Stand For Service® is more than part of our name, it’s our mission and our purpose
The Director of Enterprise Fraud Risk Management is accountable for leading managers of teams consisting of fraud analysts, fraud investigators, and fraud intake specialists whose purpose is to: engage the first line of defense to understand internal and external fraud risk appetite; devise plans and techniques to prevent, detect, mitigate and recover fraud losses in alignment with first line of defense management approved fraud risk appetite; ensure departmental adherence to regulatory requirements; educate internal and external stakeholders on fraud risk management; and, monitor and report upon Enterprise Fraud Risk Management activities to applicable management and board committees
Job Responsibilities: Lead and manage corporate Enterprise Fraud Risk Management Program (EFRMP), including the supervision of direct reports who manage Associates to prevent, detect, and mitigate financial criminal activity and potential financial losses emanating from said activity
Periodically review and assess the effectiveness of the EFRMP and create action plans to develop new tactics or remediate existing control gaps in pursuit of efficient and effective detection of suspicious or fraudulent activity throughout WSFS
Direct rules management program including sensitivity assessments and tuning of fraud alert system to best assure alerts are effectively designed and implemented into production to drive appropriate outcomes
Lead model risk management exercises inclusive of model validation efforts over fraud models
Oversee the performance of annual risk assessments/assessments for Fraud, Identity Theft, and Fraud Technology, and where required report the results of the risk assessments and any resulting matters or control gaps to senior management or the board of directors or an appointed committee thereof
Develop actionable management reporting and summary presentations for lines of business, Compliance Committee, Management Risk Committee, and the Board of Directors, to include chairing the Enterprise Fraud Risk Management Committee
Partner with various lines of business pertaining to matters of fraud specific to discovery, root cause analysis, and control remediation
Oversee internal and external fraud investigations
Ensure regulatory compliance as it pertains to fraud events, to include oversight of the preparation of Suspicious Activity Reports (SARs) in an accurate, complete, and timely manner
Develop and present training program to internal Associates and/or customers as needed, to increase awareness of pertinent fraud-related issues and schemes
Manage the Bank’s recovery methods and/or processes to mitigate fraud loss
Minimum Requirements: Bachelor's degree in a relevant discipline such as Accounting, Finance, Business Administration, Cybersecurity preferred
Master’s degree preferred
Professional certifications preferred to include: Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners Certified Financial Crimes Investigator (CFCI) - International Association of Financial Crimes Investigators Certified Anti-Money Laundering Specialist (CAMS) – Association of Certified Anti-Money Laundering Specialists Certified Cyber Crimes Investigator (CCCI) - International Association of Financial Crimes Investigators Ten plus years of experience working at a financial institution preferred
Five plus years of experience working in fraud/risk management preferred
Supervisory experience preferred
Must have strong verbal and written communication skills including a demonstrated ability to communicate effectively with all levels of the organization
Must have strong analytical and problem-solving skills
Must have the ability to multi-task, adapt to changing priorities, and thrive in a fast-paced, deadline driven environment
Must have strong time management and organizational skills
Must have the ability to lead and manage direct reports, including training, mentoring, and counseling
Must have a strong knowledge of banking regulations, especially those pertaining to the fraud function, including the Bank Secrecy Act, Regulation CC, and the Electronic Funds Transfer Act
Must have a working knowledge of bank products, services, bank systems and transaction types
Must have familiarity with automated fraud transaction monitoring systems
WSFS Bank is inclusive and supportive of individual needs
If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at WSFS is an equal opportunity employer
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
At WSFS Bank we empower our Associates to forge the careers of their dreams, we guide our Customers to secure their financial futures, and we actively support our Communities so they can fully thrive
We know that when we work together and move forward with purpose a brighter path to the future lies ahead for our Associates, our Customers, and the Communities we serve
WSFS Financial Corporation (WSFS) is a multibillion-dollar financial services company
Its primary subsidiary, WSFS Bank, is the oldest and largest locally-headquartered bank and trust company in the Greater Philadelphia and Delaware region
As of March 31, 2023, WSFS Financial Corporation had $20.3 billion in assets on its balance sheet and $65.6 billion in assets under management and administration
WSFS operates from 119 offices, 92 of which are banking offices, located in Pennsylvania (61), Delaware (39), New Jersey (17), Virginia (1) and Nevada (1) and provides comprehensive financial services including commercial banking, retail banking, cash management and trust and wealth management
Other subsidiaries or divisions include Arrow Land Transfer, Bryn Mawr Capital Management, LLC, Bryn Mawr Trust®, The Bryn Mawr Trust Company of Delaware, Cash Connect®, NewLane Finance®, Powdermill® Financial Solutions, WSFS Institutional Services®, WSFS Mortgage®, and WSFS Wealth® Investments
Serving the Greater Delaware Valley since 1832, WSFS Bank is one of the ten oldest banks in the United States continuously operating under the same name.