We are a forward-thinking, people-centered independent insurance agency. Rooted in the Space Coast, we provide insurance for individuals, families, and community associations throughout Florida. We are looking for talent team-members to join our team and help us live out our values of humanizing insurance, making a difference for others, and helping build community.

The Customer Service Representative job duties include:

• Handling inbound customer requests, which may include policy changes, requests for additional coverage/policies, billing inquiries, and cancellations.
• Re-marketing and rewriting policies that are up for renewal.
• Following up on outstanding claims and assist in their resolution, as appropriate

Job Requirements:

• Personal Lines Insurance experience preferred, but not required.
• Friendly personality and a genuine concern for others.
• Excellent communication, organization, and time management skills.
• Ability to identify, understand, and interpret customer needs and offer solutions.
• Comfortable working with technology and computers.
• Great attitude and willingness to support the team.

Competitive pay and generous benefits including 15 PTO days, 10 paid Holidays, 401k, health insurance, and work from home opportunities. Bonus opportunities available.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

License/Certification:

• 4-40 Personal Lines (Preferred)

Work Location: In person