18 Customer Support Representative Jobs in Hoover, AL
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Worldwide Executives is Hiring a Customer Support Representative Near Hoover, AL
World Wide specializes in all things Customer Service, Sales, and Marketing. For years, we have worked with some of the best and brightest in the telecommunications field and we are hopeful for many years to come in our partnership. Through our unique, hands-on approach, we have been able to drive our clients’ growth and exceed their expectations time and time again. As the year is coming to a close, we are looking to finish out this last quarter strong in order to set ourselves up for success in the new year. That is why we are currently looking for an individual who is motivated to join our team as the Customer Support Representative.
Responsibilities of the Customer Support Representative:
- Work directly with client customers and assist with answering questions, explaining product features and benefits, and close sales
- Provide an exceptional customer experience and follow all client compliance guidelines when working with customers
- Have a full understanding of daily and quarterly sales goals
- Master all product knowledge and be able to cross sell different products and services
- Work seamlessly with the Customer Support team and trade tips in order to improve as a whole
Requirements of the Customer Support Representative:
- A high school degree Bachelor’s degree in Business Management, Economics, or other related field is preferred, but not required
- A minimum of 1-2 years of experience working in any customer service related position
- A desire to learn and take on new challenges
- The ability to communicate well both internally and externally
- Possessing a competitive spirit and a drive to grow is a plus
Here at World Wide, we value giving each and every one of our employees the equal opportunity to grow within our company. Through thorough training and development, we are looking for our Customer Support Representative to master the initial responsibilities of the role and then receive further coaching to be able to take on roles of leadership and management.
If you feel you are a great fit for our Customer Support Representative position, submit your resume and our Human Resources team will contact you!
#LI-Onsite
Job Summary
Full Time
$44k-57k (estimate)
03/11/2024
04/24/2024
The job skills required for Customer Support Representative include Customer Service, Products and Services, Customer Support, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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