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Worldwide Equipment
Cross, WV | Full Time
$44k-59k (estimate)
2 Weeks Ago
Worldwide Equipment
Cross, WV | Full Time
$46k-57k (estimate)
2 Weeks Ago
Worldwide Equipment
Cross, WV | Full Time
$46k-57k (estimate)
2 Weeks Ago
Mobile service technician
$44k-59k (estimate)
Full Time | Retail 2 Weeks Ago
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Worldwide Equipment is Hiring a Mobile service technician Near Cross, WV

POSITION SUMMARY

A Mobile Service Technician performs repairs And / Or maintenance on Heavy and Medium Duty vehicles at various locations away from the dealership.

Holds responsibility for maintaining a client’s fleet at their specific location or performs emergency repairs in the field.

This position MUST be committed to providing an exceptional customer service experience which includes booking appointments, asking for additional business and develops / maintains relationships with customers.

The potential candidate, under minimal supervision, will perform all functions of a fully qualified heavy and medium duty truck repair technician.

ESSENTIAL DUTIES and RESPONSIBILITIES

  • Functions as an on call roadside technician, performing repairs where it sits.
  • Responds to calls 7 / 24 unless flagged as unavailable by the Service Manager.
  • Foster a positive customer experience by listening to the customers need and develop an understanding of the overall complaint.
  • Diagnose the problem via OE software and other means.
  • Effectively communicate the issue to the customer in a professional and timely manner.
  • Perform mechanical repair of vehicle components whether it’s a medium or heavy-duty truck.
  • Validate repair to ensure customer problem is resolved.
  • Tag, wash, and box warranty parts and turn them into the appropriate dealer location.
  • Manage a parts inventory on the service truck and keep the vehicle properly stocked.
  • Effectively administer paperwork as required and in a professional and timely manner. May collect payments at the time services are provided.
  • Maintain all aspects of equipment according to company standards to include basic maintenance, fuel / oil, cleaning and ensuring required inspections are performed and documented appropriately.
  • Participate in service training objectives and utilize that training in the course of daily work.
  • Perform additional duties and repairs as assigned.

SUPERVISORY RESPONSIBILITIES / ORGANIZATIONAL STRUCTURE

Reports directly to the Service Manager or Designee daily to work out day-to-day tasks.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

EDUCATION and / or EXPERIENCE

  • High school diploma or general education degree (GED).
  • A college degree or a certificate / degree from a trade school is preferred, but not required.
  • Previous dealership experience is preferred but not required.

REQUIRED SKILLS

  • Must pass MVR Check.
  • Must have or be able to acquire a Minimum class B CDL endorsement.
  • Industry certifications are preferred.
  • Must pass pre-employment drug screen and background check.
  • Must be able to have flexible schedule including working scheduled night and weekends. Schedule is based off customer workload.
  • Owns all the hand tooling needed to perform repairs on heavy and medium duty trucks.

PHYSICAL DEMANDS

Position requires extended periods of standing, walking, stooping and lifting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last updated : 2024-04-29

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$44k-59k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/08/2024

WEBSITE

thetruckpeople.com

HEADQUARTERS

CINCINNATI, OH

SIZE

50 - 100

FOUNDED

1967

CEO

SAM HUFFMAN

REVENUE

$10M - $50M

INDUSTRY

Retail

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About Worldwide Equipment

Worldwide Equipment currently has locations in 6 states, operating 21 full-service dealerships, 5 parts stores, 16 leasing locations, a full-service detail shop, and a fabrication facility. Our locations in Kentucky, Tennessee, Virginia, West Virginia, Ohio, and South Carolina are conveniently located near major interstates and are committed to serving you. WE currently employ over 900 employees, including some of the most extensively trained service technicians in the industry. Stop by one of our locations to see how WE are changing the trucking industry. Worldwide Equipments story begins in ...1967. Understanding the need for a heavy-duty truck dealer to successfully serve the coal industry of Eastern Kentucky, WE acquired its first MACK franchise in Prestonsburg, Kentucky. WE quickly developed relationships with local businesses and drivers that have now grown for over 40 years. WE added the Kenworth, Volvo, Hino, and Isuzu brands to our medium and heavy-duty lines. Over time, WE have expanded our locations to full-service dealerships, satellite parts stores and leasing facilities in Tennessee, Kentucky, Ohio, Virginia, West Virginia, and South Carolina. Our history assures you that you can depend on Worldwide Equipment to be here to provide the products and services you need for as long as you own your trucks. Our strong financial position, large coverage area, and experienced personnel allow us to provide very competitive pricing and premium services not readily available from other dealerships. Stop by one of our locations today to see how Worldwide Equipment is changing the trucking industry More
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