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Major Function
The Associate Specialist, Member Solutions, triages and resolves WWF member inquiries escalated from Member Solutions Call Service Center (CSC). Responsible for researching and resolving complex supporter issues by determining levels of urgency, resolving donor issues and/or forwarding inquiries to appropriate WWF staff. Improves Members’ experiences with WWF by working to solve problems, improve systems and recommend workflows to colleagues, including both internal and external stakeholders. Provides world class donor service and communications with WWF’s members and the general public.
Key Responsibilities
Skills and Abilities
WWF is committed to maintaining a safe and healthy workplace and requires all US-based staff to be fully vaccinated for COVID-19. WWF will consider requests for accommodation from the vaccine requirement based on disability, medical contraindication, sincerely held religious belief, or any other category protected by federal, state, or local law.
To Apply:
As an EOE/AA employer, WWF will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, age, marital status, genetic information, sexual orientation, gender identity and expression, disability, or protected Veteran status. WWF values diversity and inclusion and welcomes diverse candidates to apply.
Other
Civic & Environmental Advocacy
$35k-43k (estimate)
07/01/2023
04/05/2024
worldwildlife.org
JUNEAU, AK
1,000 - 3,000
1961
NGO/NPO/NFP/Organization/Association
$200M - $500M
Civic & Environmental Advocacy
WWF is a conservation organization that empowers local communities and charitable work.