In partnership with the Store Manager, provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Drive a service and selling culture through effective leadership routines and engagement behaviors. Maintain a branded store experience through consistent visual execution, standards and recovery. Hire, develop and retain a high performance team through coaching, training and recognition.ESSENTIAL DUTIES & RESPONSIBILITIES Customer Experience: • Address and quickly resolve customer issues and/or concerns with appropriate partnership • Utilize all company selling and training resources to educate team on product knowledge, selling skills and business goals; validate that all company tools are being fully leveraged to provide exceptional Customer Experience on a consistent basis • Validate and ensure execution of all omnichannel initiatives, inclusive of BOPUS, STS and AOS • Validate and ensure execution of all customer loyalty initiatives and activities, assess loyalty results and take appropriate action to drive those results • Assist Store Manager with MyHR responsibilities; partner with Operations Manager to ensure sales floor is properly staffed to support business needs • Responsible for organizing, planning and execution of all signage and graphics in partnership with entire management team • Recruit, interview and hire top talent that aligns with our company values • Ensure a consistent orientation and onboarding experience • Additional duties and responsibilities as assigned by and in the absence of Store Manager Merchandising: • Deployment and management of company outreach initiatives, inclusive of designers, decorators and caterers • Utilize all company tools and training resources to educate the team on product knowledge and visual presentation skills; validate execution of visual certification routines • Manage Visual Publication Calendar* (*Stores Under 4.5M Annual Sales Volume only) • Assess and analyze business trends at the department level, utilizing all available reporting to problem solve sales results and take appropriate action LEADERSHIP SKILLS / KNOWLEDGE • Strong business acumen, and the ability to analyze and use information to effectively and efficiently execute daily priorities • Sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation • Minimum of 2 years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred • Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business • Ability to lift up to 40lbs Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after working 250 hours within their first three (3) months of employment. Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance. If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: 1-833-680-2399 Email: hrsupport@worldmarket.com This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law. Search Jobs by Map In the late 1950s, a San Francisco businessman turned traveler and importer began selling shiploads of hand-woven wicker from one of the city’s piers. As crates were unloaded, locals lined up and loaded up. Even curious tourists were drawn to the unique and unusual. With such a receptive audience eagerly awaiting his return, it only made sense to open a store. And in 1958 he opened the first store in San Francisco’s famed Fisherman’s Wharf and called it Cost Plus World Market. The store quickly became a destination for those who craved original and handmade items from around the world. Items were sold at cost, plus ten percent - hence the name Cost Plus World Market! More than fifty years later it’s still our passion to discover extraordinary finds from all over the world and make them accessible to all. Our everyday low prices and high-quality, original items are a great value. Choose from eye-catching, trend-setting home accents, an awe-inspiring array of international foods and wines, and much more. We bring the beauty and excitement of global bazaars to you. Our selection is always changing, and, like favorite mementos from your life, each item has a story worth sharing. From Balinese baskets, pottery from Portugal and collectibles from Africa to scrolled artwork inspired by Spanish artifacts - each store is a treasure trove. Gifts galore fill our floors - you’ll find something for everyone, from children to parents. And when you need entertaining essentials, we’re your one-stop shop - whether you’re hosting a holiday or a very personal special occasion. There are over 259 World Market stores nationwide - and we’re always open online at worldmarket.com. So adventure in to see us today!