1 Collections Specialist Job in Auburn, CA
World Kinect Corporation is Hiring a Collections Specialist Near Auburn, CA
May perform other related duties as assigned by supervisor or manager.
Position is onsite only: Monday - Friday 8a - 5p
What You’ll Love About Us
- Health Benefits: Medical with HSA and FSA options; three plans to choose from to fit your needs. Dental, Vision, Teladoc, Employee Assistance Program.
- Prepare for the Future: 401K Retirement Plan with company matching.
- Rest and Relaxation: 4 weeks Paid Time Off, 9 Paid Holidays and 2 Floating Holidays.
- Financial Peace of Mind: Company paid Short-Term Disability, Life and AD&D Insurance.
- Learning and Development: LinkedIn Learning.
- Additional Perks: Long-Term Disability Insurance, Accident/Critical Illness Insurance, Legal/Identity Theft Protection.
- Schedule: Monday through Friday
- Compensation: $21 - $23 hr, plus bonus
Contacts delinquent customers, either by phone, fax, e-mail, or by mail, to inform customers of the delinquent account, and either to secure a payment or to arrange a new payment schedule. Makes arrangements with customers for payment using own discretion and judgment within company policy.
Inputs collection data into the computer system, such as records of conversations, promises to pay, collection attempts, etc.
Makes attempts to locate customers whose information on file is no longer current. Uses various tracing methods.
Make charge-off and pre-legal recommendations to management.
Communicate effectively with customers using good customer service skills and techniques.
Communicate effectively with Team Members in other departments to resolve problems and provide information as needed.
Complies with all federal and state regulations governing credit card accounts and delinquent accounts.
Assist customers with problems regarding Flyers Energy accounts. May perform research to resolve problems promptly.
Update credit files for existing accounts periodically. Re-evaluate accounts for credit line increases or terms changes.
Process daily credit card payments, checks by fax, and returned checks. Maintains and updates returned check/EFT log.
May answer department telephones and perform clerical functions, such as data entry, typing, filing, photocopying, faxing, etc..
Cross-train and/or act as backup for other functions within the credit department.
May perform other related duties as assigned by supervisor or manager.
Contact With OthersDaily contact with delinquent customers to collect past due amounts. Frequent contact with sales representatives to facilitate collection efforts, resolve problems, and provide information. Occasional contact with managers and employees to resolve problems and provide information.
QualificationPrevious experience as a collector or comparable position is required. Previous customer service experience is preferred.
Thorough knowledge of collection techniques is necessary.
Ability to establish rapport with customers, managers, and other employees, as well as, to communicate effectively and tactfully is necessary.
Must have a good understanding of effective customer service skills and techniques.
Must have the ability to visually examine documents, reports, correspondence, and data retrieved onto a computer monitor. Must have the ability to hear and understand customer inquiries and responses on the telephone.
Ability to accurately enter data into a computer, as well as, to perform clerical functions such as data entry, filing, photocopying, faxing, etc. is necessary. Working knowledge of word-processing and/or spreadsheet programs, such as WORD and EXCEL is preferred.
Should have a good knowledge, after training, of the company’s organization, department functions, and product/services to assist customers.
An accounting background is preferred or 1-2 year in college.
World Fuel Services, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Job Summary
Full Time
$41k-52k (estimate)
05/14/2024
07/06/2024
The job skills required for Collections Specialist include Customer Service, Accounting, Credit Card, Computer Systems, Communicates Effectively, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Specialist positions, which can be used as a reference in future career path planning. As a Collections Specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Specialist. You can explore the career advancement for a Collections Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
02/26/2022: New York, NY
Collections specialists are responsible for managing overdue accounts for an organization.
12/16/2021: Port Arthur, TX
They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.
01/03/2022: Omaha, NE
remind the clients for the overdue payment
01/05/2022: Fayetteville, NC
Contact clients for overdue outstanding payment
02/28/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
02/02/2022: Omaha, NE
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
02/04/2022: Idaho Falls, ID
These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
02/03/2022: Elkhart, IN
Learn excellent knowledge of billing procedure
03/03/2022: Utica, NY
Relevant work experience as a Collections Specialist are prefered
03/03/2022: Charleston, SC
Step 3: View the best colleges and universities for Collections Specialist.
Similar Jobs
Popular Articles
