Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet guests and members with a warm and welcoming demeanor
- Follow up on leads
- Answer phone calls and respond to guest inquiries
- Provide information about memberships and personal training
- Maintain cleanliness
- Sign up new members

Experience:
- Previous experience in a customer service or sales role is preferred
- Familiarity with phone systems and gym equipment
- Knowledge of gym operations and front desk procedures is an asset
- Strong guest relations skills with the ability to provide personalized service
- Proficient in handling cash transactions and operating a computerized reservation system
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively in a fast-paced environment

Skills:
- Exceptional customer service skills
- Proficiency in front desk operations and software systems
- Strong problem-solving abilities to handle guest complaints or issues
- Bilingual or multilingual skills are an advantage

We offer competitive pay rates, opportunities for career advancement, and a supportive work environment. If you are passionate about providing outstanding service to guests, we invite you to apply for the position of Front Desk Agent.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 35 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Morning shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Salem, VA 24153: Relocate before starting work (Required)

Work Location: In person