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3 Business Systems Analyst 1, WCB Items #2586 Jobs in Schenectady, NY

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StateJobsNY
Schenectady, NY | Full Time
$76k-93k (estimate)
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Workers Compensation Board
Schenectady, NY | Full Time
$62k-76k (estimate)
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Information Technology Services Office
Schenectady, NY | Full Time
$76k-93k (estimate)
3 Days Ago
Business Systems Analyst 1, WCB Items #2586
$62k-76k (estimate)
Full Time 3 Months Ago
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Workers Compensation Board is Hiring a Business Systems Analyst 1, WCB Items #2586 Near Schenectady, NY

Candidates must be reachable on the appropriate Civil Service eligible list.
OR
Candidates must have one year permanent or 55 b/c service in a title designated as appropriate for transfer in accordance with 70.1 or 52.6 of the Civil Service Law.
OR
NY HELPS
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Candidates may be required to serve a 2-year traineeship that leads to the SG- 18 position. The traineeship would include SG-13 Trainee 1 and SG-14 Trainee 2. After successful completion of the two-year traineeship the incumbent will advance to the SG-18 level
NON-COMPETITIVE MINIMUM QUALIFICATIONS
Business Systems Analyst Trainee 1:
Candidates must possess a bachelor’s degree or higher.
Business Systems Analyst Trainee 2:
Candidates must possess a bachelor’s degree or higher and have one year of professional business analysis experience*
Business Systems Analyst 1:
Candidates must possess a bachelor’s degree or higher and have two years of professional business analysis experience*
  • Business analysis experience is defined as experience where your primary duty was performing three of the five following activities:
Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).
Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).
Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis).
Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.
Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.
55 B/C QUALIFICATIONS
Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.
Candidates must meet the non-competitive minimum qualifications listed above.
Duties Description

Support testing of both current and future functionality and processes. This may include regular attendance at project meetings, representing Customer Support at those meetings, and making appropriate recommendations for changes/enhancements to existing or future online systems.
Assist in the ongoing development of Board stakeholder facing technologies by, (1) cataloging user identified needs and issues, (2) supporting testing for new releases of Board systems, and (3) providing appropriate feedback to project teams.
Assists both external stakeholders (providers, payers, attorneys, claimants) and internal stakeholders utilizing Board online registrations and applications. Assistance could be via email or telephone contacts elevated from the HSCC or ITS.
Provide customer support for WCB online systems as requested and handle level one and two service requests tickets for legacy systems.
Process registrations for external stakeholders requesting access to WCB online registration products. This could include contact with Payers, Health Care Providers, Employers, Claimants, and Attorneys who have registered or need assistance with registration. This can also include outreach to parties who have not registered and should for a specific WCB online product.

Additional Comments

Please Note: A hybrid telecommuting schedule can be discussed with the hiring manager during the interview.
The Workers’ Compensation Board (Board) is an equal opportunity employer. The Board does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, or other applicable legally protected characteristics. The Board is dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and create a space where all feel safe to be themselves. To help meet those goals, we encourage applicants from marginalized communities to apply. We are looking for candidates who are committed to working in and contributing to an environment that fosters a sense of belonging, as well as inclusion, and celebrates people of all backgrounds, identities, experiences, and perspectives.

Job Summary

JOB TYPE

Full Time

SALARY

$62k-76k (estimate)

POST DATE

02/18/2024

EXPIRATION DATE

06/11/2024

WEBSITE

twincastle.ca

HEADQUARTERS

Edmonton

SIZE

100 - 200

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