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1 Concierge Job in Pasadena, MD

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Work With Your Handz
Pasadena, MD | Full Time
$33k-43k (estimate)
4 Weeks Ago
Concierge
$33k-43k (estimate)
Full Time 4 Weeks Ago
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Work With Your Handz is Hiring a Concierge Near Pasadena, MD

Join as our Member Concierge Representative Build and Maintain rapport!

Ready to Build Your Career with a Stable, Family-Owned Company? Our fourth-generation Baltimore plumbing company is looking for a passionate Member Concierge Representative.

As a key member of our team, you'll provide exceptional customer service and build strong relationships with our valued clients.

We offer a supportive environment with growth opportunities in a thriving family business.

What Can We Do for You?

  • Break free from feeling like just a number experience genuine appreciation.
  • Enjoy comprehensive health insurance coverage provided by the employer.
  • Participate in exciting team-building activities, including cookouts and paintball, and stand a chance to win prizes.
  • Opportunities for career advancement, ongoing in-house and off-site training.
  • Earn competitive pay at $17 per hour, with rewarding monthly bonus incentives based on completed revenue generation from the calls you book.
  • Access a 401k plan with up to a 3% company match.
  • Paid holidays and paid time off.

Responsibilities for the Member Concierge Representative :

  • Handle all incoming calls from current members, including scheduling inspections and dispatching our sales team as needed.
  • Assist with inspection calls and schedule jobs generated by our sales team.
  • Maintain regular contact with valued long-term customers to ensure their satisfaction and address any concerns.
  • Run weekly reports generated by Service Titan to track key performance metrics and identify areas for improvement.

Qualifications for the Member Concierge Representative :

  • Previous experience in a customer service or concierge role, preferably in a service-oriented industry.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
  • Proficiency in computer systems and phone systems; experience with Service Titan is a plus.
  • Must be a natural leader with the ability to inspire and motivate team members.
  • Must be available to work Monday to Friday, with flexible hours as needed to accommodate customer needs.

We are committed to providing equal employment opportunities to all qualified candidates, regardless of race, gender, veteran status, disability, or other protected category.

Pre-employment background checks and drug tests are required for all applicants.

Last updated : 2024-05-14

Job Summary

JOB TYPE

Full Time

SALARY

$33k-43k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

05/24/2024

WEBSITE

workwithyourhandz.com

HEADQUARTERS

Haymarket, VA

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The job skills required for Concierge include Customer Service, Scheduling, Communication Skills, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.

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If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Concierge job description and responsibilities

The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.

02/06/2022: Huntington, WV

Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.

01/03/2022: Dayton, OH

A concierge acts as a local expert for guests at hotels.

02/08/2022: Monroe, LA

Concierges provide excellent customer service to all hotel guests throughout their stay.

03/01/2022: Amarillo, TX

Concierges use customer service skills to anticipate and meet guests’ needs.

01/18/2022: South Bend, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Concierge jobs

Concierge should reflect a familiarity with how businesses operate.

02/18/2022: Santa Cruz, CA

Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.

01/10/2022: Saint Petersburg, FL

A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.

02/02/2022: Stamford, CT

A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.

12/12/2021: Detroit, MI

A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.

12/15/2021: Brownsville, TX

Step 3: View the best colleges and universities for Concierge.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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