BMSBilling Clerk
Job Summary
The Billing Clerk ensures the effective & efficient collection and posting of receipts for Bloomington Medical Services (BMS) practices. Under the direction of the Chief Operating Officer (COO) and Assistant Manager, she/he collaborates with the coding/billing staff, practice coordinators, and other management staff to ensure the complete and accurate collection and posting of insurance and patient balances.
Job Requirements
1. Minimum Education Requirement
Training/certification from a coding/billing or office management program.
2. Minimum Experience Requirement
a. Three years’ experience in medical office billing preferred.
b. Working knowledge of computers, billing, payment posting, and collections.
c. Ability to communicate with all levels of staff.
d. Analytical ability to detect trends in reimbursement/collections and to recommend or take corrective action.
e. Ability to maintain strict business and medical confidentiality.
f. Flexibility to adapt to the changing environment.
3. Physical Requirement/Working Conditions
Demands are typical of a position in a medical billing office, with extensive periods of sitting at a desk working on a computer. External applicants, as well as position
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incumbents who become disabled, must be able to perform the essential functions, either unaided or with the assistance of a reasonable accommodation, to be determined on a case-by-case basis.
Required Skills
Because medical billing duties are so varied, a flexible skill set is needed to perform them well. The following skills and personality traits are necessary to succeed in the field of medical billing/collections.

• Ability to multi-task
• Ability to learn quickly
• Ability to understand insurance denials and payer remittances
• Ability to understand different insurance policies/coverages
• Ability to employ people skills to handle different personalities and situations

Essential Functions
Billing Clerk responsibilities below are subject to change as the job demands change:

• Answering the phone in the BMS billing office
• Checking voice mail messages and returning calls
• Answering billing questions from all BMS practices (exception: After Hours Family Medicine)
• Printing demographic face sheets from the Meditech EMR for ECGs and other services performed at WCH
• Entering demographic information for ECGs performed at WCH into Centricity
• Following up with insurance companies on denials
• Researching unpaid claims
• Determining patient balance accounts to be sent to a collection agency
• Posting insurance remits

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• Adding postage to envelopes
• Researching patient overpayments
• Correcting returned mail due to bad addresses

Employee Statement of Understanding
I understand that this document is intended to describe the general nature and level of work being performed. The statements in this document are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.