Position Title: Housekeeper (Hourly, Non-Exempt)

ROLE

Responsible for the cleaning and preparation of rooms for the hotel guest in compliance with hotel-brand standards.

ESSENTIAL FUNCTIONS

Clean assigned rooms according to system standards and best methods. This includes but is not limited to making beds, cleaning bathrooms, vacuuming carpet, and dusting furniture.

Place and restock useable items in the guest room including paper items, soap, towels, etc. according to hotel standards.

Clean exterior entry, hallways, and windows, according to hotel standards.

Operate housekeeping equipment in a correct and safe manner. Report any equipment malfunctions to the

General Manager and/or Maintenance department.

Assist with guest laundry completion as required.

Maintain and restock housekeeping cart each day.

Know hotel emergency procedures and be prepared to carry out.

Responsible for the proper administration of key control for issued keys, or keys left by guests in room.

Follow the Lost and Found program.

Report immediately to the General Manager any “out of the ordinary” situations in the guests’ room, including parties in the room, unusually dirty rooms or a vacant room when the room is thought to be occupied.

Complete maintenance work orders and deliver to designated area in a timely manner.

Accommodate guest special requests courteously and with a sense of priority.

Answer guest’s questions regarding local area facilities and services.

Expected to carry out all reasonable requests by Managers/Supervisors which the associate can perform.

Hotel is open 7 days each week, weekends and holidays are required.

QUALIFICATIONS

Education/Certification: High School Diploma or Equivalent.

Required Knowledge: Basic knowledge of suite cleaning procedures and laundry equipment.

Experience Required: Previous hotel experience in a housekeeping role.

Skills/Abilities: Customer service, communication, organization, time management, prioritization, ability to meet deadlines.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Ability to speak effectively and communicate clearly.

Average Hearing: Ability to hear average conversations at a standard level.

Repetitive Motion: The employee is regularly required to move about the hotel cleaning rooms throughout the day.

Finger Dexterity: The employee is regularly required to use hands to clean.

Average VisION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Physical Strength: The employee must occasionally lift and/or move up to 50 pounds, as well as stand, sit, bend, kneel, squat, and walk for long periods of time. Long hours sometimes required, including nights and weekends

WORKING CONDITIONS

General hotel environment with climate control and adequate lighting. May be exposed to chemicals, solvents and cleaning solutions.

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to deal with a variety of variables under only limited standardization. Being able to differentiate between performance standards required and performance standards not meeting requirements

Mathematics Ability: Ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions

Language Ability: Ability to read, analyze, and interpret documents. Ability to communicate clearly

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Job Types: Full-time, Part-time

Pay: $15.50 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Tips

Application Question(s):

• Are you willing and able to start work at 9am?
• Are you willing and able to work the weekends (Saturday & Sunday)?

Experience:

• Housekeeping: 1 year (Preferred)

Work Location: In person