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The Guest Services Ambassador 2 is responsible for working front desk shifts, ensuring that the guest experience is excellent, that the front desk shift is administered to standard and assisting the General Manager and On Site Manger (OSM) with the efficient operation of the property while on duty.
This role will typically work four “B” shifts on the hotel’s front desk from Monday – Thursday and two On Call Overnight shifts on Monday and Tuesday nights. Additional shifts will be necessary as directed by the OSM.
The position is required to live in the hotel and to comply with the hotel’s fraternization policy.
Guest Relations:
Operations:
Sales & Revenue:
and OSM.
Personnel:
On Call Overnight Shifts:
Operating model summary fully and perpetually. In particular:
o During overnight shifts, will respond only to emergencies and calls forwarded from the Overnight
Headquarters for resolution
o Will clock in and out when fulfilling any and all duties of the shift
o Will stay within 30 minutes of the hotel to be able to provide guest response as necessary
Education: • High school diploma or equivalent, or General Education Degree (GED)
Experience: • 1 or more years of experience in the hospitality, retail, or food service industries (preferred)
Knowledge: • Basic understanding of several common office/front desk procedures and practices
Skills: • Must be able to read, write, and speak English proficiently
Abilities:
Housing:
E.O.E. M/F/D/M/V Drug Free Workplace
Full Time
$37k-54k (estimate)
03/24/2024
04/25/2024
The job skills required for Guest Services Ambassador (GSA 2 On Site) include Effective Communication, Food Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Ambassador (GSA 2 On Site). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Ambassador (GSA 2 On Site). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Ambassador (GSA 2 On Site) positions, which can be used as a reference in future career path planning. As a Guest Services Ambassador (GSA 2 On Site), it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Ambassador (GSA 2 On Site). You can explore the career advancement for a Guest Services Ambassador (GSA 2 On Site) below and select your interested title to get hiring information.