Under supervision, performs intermediate clerical work encompassing a variety of office related tasks; does related work as required. Performs routine and repetitive clerical tasks which can be readily learned such as filing, proofreading, inputting data, processing mail, completing standard letters and forms, and typing dictated or otherwise drafted correspondence. Interacts with members of the public both in person and/or over the telephone to explain basic departmental policies and procedures or determines the proper person to whom to refer them for assistance. This position is under direct authority of County Attorney and/or Office Manager.

Essential Functions and Responsibilities:

The following duties are typical for this position. These are not to be construed as exclusive or all inclusive.

Other duties may be required and assigned. 

• Answers phone inquiries within scope of responsibility and refers inquiries to proper resource when necessary
• Learn, apply, and articulate departmental policies and procedures
• Collect data, keep accurate records and prepare reports.
• Represent Woodbury County and perform duties in a professional, responsible and trustworthy manner
• Operate common office equipment such as typewriters, calculators, fax, photocopiers, multi-line telephones, and scanners
• Use a computer for the purposes of basic data entry, word processing, e-filing, email and the Internet
• Make routine bookkeeping entries and complete business forms
• Sort and file a variety of materials with accuracy following a designated system

• Provide customer service that is courteous and responsive
• Establish and maintain effective working relationships with elected officials, department heads, co-workers, and members of the public
• Type from dictation and/or otherwise drafted correspondence
• Maintain confidentiality of information as appropriate
• Handle low to moderate levels of stress, meet deadlines and solve problems appropriate to the position
• Assures that all assignments are completed in a thorough and accurate manner

• Performs ordering and maintenance of office supplies
• Performs related tasks/assignments/special projects as assigned
• Attendance is required

Non-Essential Functions and Responsibilities:

Minimum Education and Experience Required to Perform Essential Functions: 

•  High school diploma or General Equivalency Degree (GED).
•  Specific knowledge of a body of rules or operations for a particular functional area or areas such as might be acquired in One (1) to three (3) years of prior related experience
•  Computer skills (including computer using Word and Excel)
•  Ability to learn 
•  Good recordkeeping skills
•  Ability to communicate tactfully and courteously with others 
•  Keyboarding skill test from Iowa Workforce Development or Woodbury County Human Resources with 40 words per minute (net score), within the last 12 months
•  Candidate for hire must successfully pass a background check, a physical examination, vision, back screen and drug screen prior to employment

Mental and Physical Competencies Required to Perform Essential Functions:

Language Ability

Ability to read and interpret documents such as safety rules, operating, and maintenance instructions, and procedure manuals and/or Iowa or County systems. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the County in clearly spoken English. Ability to communicate Woodbury County policies to managerial and non-managerial groups in person and in writing. Able by voice communications to express or exchange ideas by means of the spoken word in clearly spoken English.

Woodbury County application and typing test is required.
DEADLINE FOR RECEIPT OF APPLICATIONS: 4:30 P.M., Monday, March 11, 2024 or until position filled.
 
 
Woodbury County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will consider reasonable accommodations for qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the Employer.