Job Description

Job Title: Field Supervisor

Business Title: Field Supervisor

Reports To: Operations Manager

FSLA: Non-Exempt

POSITION DESCRIPTION:

Under the direction of the Operations Manager, the Field Supervisor is responsible for day-to-day

operations which may include staffing, scheduling, ensuring maintenance of equipment and

supplies, internal communications, budgetary considerations, outside agency interface, and

community relations. The Field supervisor is designated as a hybrid on-line/offline position and

shall function as the second half of the paramedic interceptor unit.

JOB RESPONISBILITIES:

 Ensure day to day truck and supply maintenance is completed as outlined in company

protocols including, but not limited to: glucometers, bio-cleaning and truck inspections

 Promote a positive and inviting progressive EMS environment that embodies Wood’s

Ambulance traditions

 Complete shift reports in an efficient and timely manner

 Ensure the safety of crew members and patients in strict conformance to all applicable

guidelines and protocols while on shift

 Mentor employees conduct performance evaluations if applicable, counsel and provide

disciplinary actions to assigned personnel with a goal of developing a team-oriented approach

with positive results.

 Submit reports on all incidents, accidents, work related injuries and exposures as assigned

 Participate in interviewing and selection process as needed

 May work additional hours outside assigned shifts in urgent situations, visiting facilities

within region or on special circumstances as assigned by Management. All time completed

outside normal shifts must be logged

 Maintain open communication with all crew members by listening to and addressing crew

concerns as appropriate and escalating to Operations Manager as needed

 Maintain employee confidentiality when interacting with staff at all times

 Facilitate two-way communication on all issues or concerns with Field Crews with the

Operations Manager by completing incident reports, providing updates on actions taken and

outcomes

 Maintain open communication with all crew members by listening to and addressing crew

concerns as appropriate

 Maintain paperwork and report all disciplinary issues or concerns to the Operations Manager

 Investigate incidents as assigned and communicate with the Operations Manager on status of

assigned units and other needs or problems

 Attend external and internal meetings as needed/required

 Monitor the day to day appearance and condition of trucks to include, but not limited to: fuel

level, general cleanliness both inside and out and storage of all gear

 Assist and Support Shift Supervisors with the completion of their duties

 Assist with keeping operation running smoothly and in cooperation with each department by

communicating effectively

 Ensure open communication in regards to all vehicles needing service with Dispatch and

Maintenance

 Act as role model on shift to ensure all employees are upholding company standards and

policies

 Uphold and enforce company S.O.P

 At all times ensure the chain of command is followed and upheld

 Perform other duties as assigned by Management

BASIC QUALIFICATIONS:

 High School Diploma or GED

 Minimum 2 years of experience as a Paramedic

 Valid and current Driver’s License in good standing

 Valid and current state required EMS-Paramedic level Certification(s) as required

BASIC QUALIFICATIONS:

 High School Diploma or GED

 Minimum 2 years of experience as a Paramedic

 Valid and current Driver’s License in good standing

 Valid and current state required EMS-Paramedic level Certification(s) as required

PREFERRED QUALIFICATIONS:

 Strong communication skills, both verbal and written

 Ability to work with all levels of employees and management

 Ability to lead as example to all employees

 Uphold all responsibilities provided by management

 Act in a professional manner at all times

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person