Position Summary:

The Check-Out Receptionist is responsible for greeting patients as they check-out and offers them friendly and prompt assistance while coordinating the patients care.

At checkout follow up appointments are scheduled with the patient.

Outstanding balances are collected for coinsurances.

The deposits are collected and balanced as a group and taken to the bank for deposit.

Reports to: Front office Coordinator

While this job description is meant to provide an overview and specific responsibilities of the Check-Out Receptionist, WHC reserves the right to make changes, adjustments, and revisions, as needed, to this document and will coordinate such modifications with WHC’s Practice Administrator and Physicians.

Summary of General Duties:

·Check out patients and complete the patient tracking in the EMR.

·Schedule patient appointments within operational standards and documents appropriately.

·Collect outstanding balances, coinsurances, deductibles, copays, and self-pay balances that are owed at the time of checkout.

·Accurately post payments and provide receipts to patients.

·Reconcile individual daily receipts and money collected with end of day reports to confirm money balances and then prepare individual deposit.

·Notify and promote the patient portal with the patients. Follow all Protocols set by Practice

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Ob/Gyn

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Norman, OK 73072 (Preferred)

Ability to Relocate:

• Norman, OK 73072: Relocate before starting work (Preferred)

Work Location: In person