Are you ready to fuel your career with excitement, challenge, and a dynamic work environment? We are seeking a skilled and passionate Diesel and Gas Engine and Generator Technician to join our team in Madison, WI! As a key player responsible for diagnosing and repairing generators and/or engines on customer premises, you'll be at the forefront of ensuring our clients' equipment runs seamlessly, exceeding their expectations.

Position Summary: As a Field Service Technician for industrial engines and generators, you'll be entrusted with diagnosing and repairing equipment powered by diesel, gasoline, LPG, or natural gas engines on customer premises. Your mission: meet and exceed customer expectations through exceptional technical expertise and unwavering commitment to excellence.

Role Qualifications:

• Maintain excellent rapport with customers.
• Stay current with technical knowledge on products we support.
• Ensure safety in all daily activities.
• Willingness to work overtime, including off-hours emergency calls.

Position Responsibilities:

• Complete all assigned service jobs with precision and dedication.
• Communicate effectively with the Lead Technician for technical assistance and unusual service problems.
• Attend service training classes to stay updated on new products and refreshers on less encountered ones.
• Submit daily paperwork promptly, including time cards and maintenance reports.
• Maintain open communication with dispatchers and the service office on job status and availability.
• Develop and nurture relationships with territory sales representatives, keeping them informed of potential sales opportunities.
• Adhere to safety rules and policies at all times.

Essential Skills and Experience:

• Successfully complete required training courses.
• Strong customer orientation with excellent communication skills.
• Time management expertise for organizing and managing multiple priorities.
• Basic computer proficiency and familiarity with laptop fundamentals.
• Ownership of necessary tools for repairs, per our recommended tool list.
• Valid driver’s license and a good driving record.
• Certification to operate material handling equipment.
• Commitment to the company's vision and mission.

Physical Demands and Work Environment:

• Lift and carry up to 100 pounds on occasion.
• Perform various physical activities such as standing, reclining, kneeling, walking, twisting, reaching, and using feet to repair and operate machinery.
• Work in environments with loud noises, extreme temperatures, and vibration.
• Wear Personal Protective Equipment as required.

What Makes Us Exceptional:

• Competitive Compensation: We value your hard work and believe in recognizing it. Enjoy a competitive salary that mirrors your skills and unwavering dedication.
• Career Advancement Opportunities: Your journey at Wolter is as important as your destination. We cultivate a culture of growth, offering clear pathways for career progression. Your success is our success!
• Continuous Learning: Embrace a culture of lifelong learning with regular access to training and development opportunities. Stay ahead of industry trends, continually enhancing your skills.
• Supportive Work Environment: Join a team that feels like family. We prioritize collaboration, open communication, and a supportive atmosphere where every voice is heard.
• Mission-Driven Impact: Be part of something bigger! Our mission to move, store, and power the world more efficiently is the driving force behind everything we do. Your work makes a tangible impact every day.
• Cutting-Edge Technology: Engage with state-of-the-art equipment and the latest industry innovations. Be at the forefront of technology in a role that challenges and excites.
• Comprehensive Benefits Package:
  • Health Insurance: Your well-being is our priority. Access top-notch medical, dental, and vision insurance plans for you and your family.
  • Pet Insurance: We understand your furry friends are family too. Enjoy peace of mind with our pet insurance coverage, ensuring the well-being of your beloved pets.
  • Life Insurance: Secure your future and your loved ones' with our robust life insurance coverage, providing a comforting safety net.
  • Paid Time Off (PTO): Achieve a healthy work-life balance with our generous PTO policy. Take the time you need to recharge and savor life outside of work.
  • Continuous Learning Opportunities: Foster your growth with regular training and development programs, staying at the forefront of industry trends.
  • Career Advancement: Your career journey is significant to us. Explore diverse career paths within the organization, supported by mentorship programs and clear advancement opportunities.
  • 401(k) Retirement Savings Plan: Plan for a secure future with our 401(k) retirement savings plan, ensuring financial well-being beyond your working years.

Our mission is to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.

Learn more about us at www.wolterinc.com!

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