Dive into a role that's more than just sales – it's about sparking business growth and nurturing relationships. As a Product Support Representative, you're the hero behind our business-to-business sales, focusing on contract maintenance programs and catalog parts. You'll spend 80% of your time captivating new clients, 10% reinvigorating existing relationships, and 10% ensuring our cherished customers always feel valued and prioritized.

Key Responsibilities

• Charting new territories and strengthening key accounts.
• Leading the charge with cold calls, face-to-face meetings, and persuasive presentations.
• Crafting innovative sales strategies and forecasts, and dazzling with product demos.
• Developing a master plan for territory management, centered around customer satisfaction and loyalty.
• Creating a comprehensive customer database, tracking everything in our state-of-the-art CRM.
• Collaborating with manufacturers and our internal teams to ensure seamless order fulfillment.
• Planning your impactful weeks with tools like selectory.com/salesforce.com to maximize efficiency.

• Embark on fifteen face-to-face and five phone cold calls daily.
• Craft and deliver a compelling "Elevator Speech."
• Regularly update the team with your weekly plans.
• Transform service reports into sales opportunities, aiming for ten new OMs monthly.
• Develop and maintain a portfolio of five glowing referral letters.
• Open new doors with eight credit applications each month.
• Achieve your monthly sales targets in cataloged material handling.

Skills, Knowledge and Expertise

• A bachelor's degree in a related field or a track record of successful sales.
• A valid driver's license and the skill to safely operate lift trucks.
• Exceptional customer service skills, fueled by persistence and a flair for building relationships.
• A dynamic, detail-focused, and proactive approach.
• Superb communication skills, both verbal and written.

• Based in our Charlotte branch, you'll become Wheeler's ambassador in the surrounding areas.

Benefits

• Comprehensive health insurance, well-deserved holidays, and generous personal time off.
• A robust $800 monthly auto/phone allowance to support your journeys.
• An attractive commission and bonus plan, plus a competitive start-up salary.
• In-depth training and support to set you up for success.
• A secure retirement plan and profit sharing to build your future.

• Attractive and Competitive!

• Jumpstart your career with us, with a competitive salary on average starting around $40,000 /year plus commissions, ensuring you feel valued from day one. 

• Our compensation goes beyond just salary. It's about recognizing and rewarding your hard work and dedication. 

• We believe in rewarding excellence and commitment, with opportunities for pay increases as you grow and excel in your role. Join us and be a part of a team where your efforts are not just appreciated but tangibly rewarded!

Job Summary