1 Account Executive - Gulf Coast Job in Tupelo, MS
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WM is Hiring an Account Executive - Gulf Coast Near Tupelo, MS
Job DescriptionAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Quick SnapshotThe Account Executive (AE) is an inside sales position. This is a hybrid work situation, with a 25-50% in-office expectation. Candidates may be based anywhere in the Gulf Coast states (MS, LA, southern AL and FL panhandle). The work schedule is Mon-Fri 8am-5pm. This position is a combo hunter / farmer, meaning you will be responsible for new business as well as retention of existing accounts. Candidates should be well-versed in business to business (B2B) sales and willing to cold call and prospect for new business while managing a book of business.
I. Job SummaryThe Account Executive (AE) generates shareholder value by using a consultative retention approach for larger and/or more complex Small/Medium Business WM customers in an assigned book of business, territory/segment. The AE manages existing business relationships focused on achieving budgeted retention goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing and updating contract agreements from WM customers as well as growing revenues from existing customers. The role of the AE is to maintain a net positive business performance in the commercial space through proactive outreach, account retention and revenue protection efforts to maintain a mutually beneficial alignment between the customer and WM's growth goals.
II. Essential Duties And ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
IV. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job.
Education and Experience
OrganizationWhat is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.
We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.
Quick SnapshotThe Account Executive (AE) is an inside sales position. This is a hybrid work situation, with a 25-50% in-office expectation. Candidates may be based anywhere in the Gulf Coast states (MS, LA, southern AL and FL panhandle). The work schedule is Mon-Fri 8am-5pm. This position is a combo hunter / farmer, meaning you will be responsible for new business as well as retention of existing accounts. Candidates should be well-versed in business to business (B2B) sales and willing to cold call and prospect for new business while managing a book of business.
I. Job SummaryThe Account Executive (AE) generates shareholder value by using a consultative retention approach for larger and/or more complex Small/Medium Business WM customers in an assigned book of business, territory/segment. The AE manages existing business relationships focused on achieving budgeted retention goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing and updating contract agreements from WM customers as well as growing revenues from existing customers. The role of the AE is to maintain a net positive business performance in the commercial space through proactive outreach, account retention and revenue protection efforts to maintain a mutually beneficial alignment between the customer and WM's growth goals.
II. Essential Duties And ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Customer interaction (external and internal), response & follow up
- Serve as the lead point of contact for customer account management matters in an assigned book of business, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships
- Align Waste Management products and services with customer needs, propose solutions that are compliant with appropriate local, state and federal regulations, and increase account penetration through consultative selling skills
- Negotiate, update, and renew customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills
- Resolve challenging customer requests and collaborate with the Inside Sales Manager to resolve all customer escalations or issues
- Communicate rates, charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions within appropriate profit targets and level of authority
- Collaborate with sales team to identify and grow opportunities within territory and engage additional WM business opportunities, referring internally as appropriate
- Administrative work
- Use Waste Management sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools)
- Prepare reports as needed and/or handle general administrative duties as appropriate
IV. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job.
Education and Experience
- Education: High School Diploma or GED (accredited).
- Experience: One (1) year of WM experience or five (5) years of business to business account management at a proficient level.
- Certificates, Licenses, Registrations or Other Requirements
- None required.
- Other Knowledge, Skills or Abilities Required
- Ability to effectively convert customer cancellation requests
- Ability to build relationships (highly competent)
- Ability to set goals
- Proficient in time management
- Proficient in computer skills
- High impact communication
- Planning and organization
- Ability to negotiate (highly competent)
- Financial acumen
- Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
- Required to exert physical effort in handling objects less than 30 pounds rarely;
- Normal setting for this job is a work from home setting.
OrganizationWhat is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.
We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Energy
SALARY
$98k-132k (estimate)
POST DATE
05/19/2024
EXPIRATION DATE
06/15/2024
WEBSITE
wm.com
HEADQUARTERS
HOUSTON, TX
SIZE
15,000 - 50,000
FOUNDED
1987
REVENUE
$10B - $50B
INDUSTRY
Energy
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About WM
Waste Management Newark Nj is an utilities company based out of 1001 Fannin St, Houston, TX, United States.
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