Job Description:

Wittenberg is seeking an Assistant or Associate Director of Enrollment Operations. This detail-oriented person will maintain and manage daily operations in the Office of Admission CRM, Technolutions Slate. This person will create and maintain applications and admission processing procedures; build, implement and maintain new functionality available by Slate to enhance new student enrollment and serve as a resource for other staff members; and assist with the documentation of standardized policies and procedures, This is a full-time, exempt-level position reporting to the Vice President of Enrollment Management.

Essential functions include, but are not limited to:

Create and manage applications:

• Coordinate with admission staff to plan annual changes
• Configure updates during Cycle Prep
• Create and maintain documentation
• Manage all communications and applicant data through Slate
• Responsible for data integrity for prospective students and applicants, including but not limited to reconciling duplicate records, evaluating and uploading data and documents, and resolving data import/export issues

Manage and coordinate Slate processes with operations and counseling teams:

• Support staff in developing queries, reports and forms in Slate
• Support the development and creation of user permissions and security protocols in Slate
• Explore improvements to business processes within Slate
• Provide documentation, testing and staff training for new features in Slate

Maintain deposited student records:

• Process all deposits into Slate and initiate the rollover process for data to be imported into Colleague
• Reconcile weekly deposits of cash, checks and electronic deposits with the Office of Student Accounts
• Manually add parent data and link to deposited student records in Colleague
• Maintain the official record of all deposits and paid withdrawals to share with campus constituents
• Coordinate with the Office of the Registrar to ensure accurate end of year numbers

Provide office support and supervise Enrollment Coordinator to handle the following responsibilities:

• Distribute incoming mail within the office
• Review and respond to emails sent to the general admission email address
• Hire, train and manage the workflow of 3-4 student employees
• Effectively organize and prioritize work for self and student employees based on office needs

Perform other relevant duties as assigned such as special projects, programs, and developmental activities.

Requirements:

• A bachelor's degree or equivalent combination of experience and education required.
• 1 - 3 years of relevant working experience is required.
• Experience using Technolutions Slate CRM required.
• Experience using Ellucian Colleague preferred.
• Proficiency with technology including Microsoft Office products (Outlook, Word, Excel, Teams and PowerPoint) and other software, databases and equipment as assigned.
• Effective written, oral and interpersonal communication skills. Excellent organizational skills, with the ability to manage shifting priorities.
• Ability to work effectively as a member of a team, but also be able to exercise initiative and work independently.
• Strong analytical skills to evaluate data and make decisions or recommendations.
• Strong technical skills to learn and use external systems, including importing and exporting data.
• Close attention to detail and accuracy.
• Ability to learn and use Microsoft Office, Word, Excel, Outlook, Colleague and Slate.
• Ability to remain stationary and work using a computer for a full workday.
• Ability to routinely move and transport equipment and supplies weighing up to 40 pounds with assistance.

A hybrid/remote work schedule may be considered for the ideal candidate.

Additional Information:

Wittenberg is committed to attracting and retaining highly qualified individuals who collectively reflect the diversity of our student body and society at-large. Please see our notice of nondiscrimination housed on our website.

The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.

Wittenberg University is committed to preventing and addressing sexual misconduct in our campus community. Click here to view our Title IX policies.

Employment at Wittenberg University is contingent upon satisfactory completion of applicable background checks including but not limited to: criminal records, educational verifications, driving records (when job-related), and/or credit history (when job related).

Application Instructions:

Review of applications will begin immediately and the position will remain open until filled.

To apply, please set-up an account in our online recruiting system and upload the following documents in MS Word or Adobe Acrobat format.

1. Resume
2. Cover letter
3. Name, address, and phone number of three professional references.

Applicants who require accommodation during any stage of the hiring process should contact the Office of Human Resources at (937) 327-7517 or email hure-mail@wittenberg.edu.