Located on the waterfront near the historic downtown streets of Bar Harbor, Maine, the Bar Harbor Inn is a premier iconic hotel overlooking Frenchman Bay. Our guests are welcomed with first class hospitality and experience our traditional New England Inn charm fused with modern amenities and superb fresh Maine cuisine.

We are looking for an energetic individual to join our team as the Swing Manager. The swing manager is responsible for covering other managers days off. They also ensure customers get a fast, accurate, and friendly experience each time that they visit. The individual also overseas the crew during the shift to ensure quality service is provided to the guests.

Responsibilities:

• Helps manage Food & Beverage on day-to-day operations.
• Preserve excellent levels of internal and external customer service.
• Identify customers needs and respond proactively to all their concerns.
• Comply with all health and safety regulations.
• You must possess interpersonal, decision-making, leadership, communication, problem-solving, and customer service skills.

• Performs additional duties as assigned.

Skills Required:

• Completion of secondary school should be required
• Diploma or degree in business management or tourism related field would be an asset
• Leadership skills
• Flexibility
• Adaptability
• Inventory management
• Conflict resolution
• Ability to work under pressure
• Ability to multi-task
• Good organizational skills

Wage:

Starting at $25 an hour.

Experience / Education:

Prior customer service experience is preferred. High School diploma and/or equivalent work experience

Performance Measurement:

90 day performance review, annual performance review, attendance, productivity, feedback from others

Physical Demands:

Work is performed in a hotel/office environment. Requires flexible working hours including nights and weekends; Extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Potentially requires extended periods of walking or standing. There is also the potential for kneeling and lifting of objects up to 40lbs.