Marion County Public Health Department is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Marion County Public Health Department also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at: hrmail@hhcorp.org .

Job Role Summary

This leadership position oversees quality control, quality assurance and quality improvement within the overall Quality Management System (QMS) of the Marion County Public Health Laboratory including the development, review, implementation, and communication of all laboratory quality processes. The Quality Manager provides guidance and consultation concerning quality processes for clinical, environmental, and food testing. This position also ensures compliance with local, state, and federal regulatory standards such as the Clinical Laboratory Improvement Amendments (CLIA), the NELAC Institute (TNI) and the International Organization for Standardization (ISO).

Essential Duties

• Ensure Compliance with laboratory accreditation, regulatory standards and , and information management policies by providing leadership and guidance to staff to ensure that quality policies, processes, and procedures are established, current, and adhered to by all laboratory staff.
• Oversee internal audit processes, external assessments, proficiency testing programs; document control systems; competency assessment; training and other quality processes.
• Identify training needs, as well as design and implement training programs specific to the quality system.
• Recommend best practices to maintain and improve project outcomes or laboratory functions; facilitate laboratory improvement activities.
• Analyze data, identify trends, monitor prevention and correction of quality deviations, and develop reports for management utilizing technical knowledge and laboratory experience.
• Monitor customer satisfaction and performance metrics.
• Identify and report quality issues and problems to management with recommendations for resolution.
• Establish processes and policies for effective and professional communication between laboratory staff and among other interested parties.
• May supervise others and provide input into financial, safety and procurement decisions.
• Work with the safety officer and security/biosecurity officer to align quality practices, including data analysis, monitoring of trends, prevention, corrections and continuous quality improvement.

Qualifications

• Bachelor’s degree in a biological, chemical or physical science related field (to include but not limited to medical or clinical laboratory science, medical technology, chemistry, environmental science, microbiology, biochemistry, molecular biology, biology, immunology, quality). An advanced degree may be substituted for experience.
• Minimum of 3-5 years of recent related laboratory work experience in a certified (e.g., CLIA, CAP, EPA, NELAC) clinical, public health or environmental laboratory.
• Equivalent combinations of directly related education and experience in quality assurance and quality management systems and quality improvement may be considered on a case-by-case basis.

Knowledge, Skills & Abilities

• Basic laboratory disciplines of microbiology, immunology and chemistry.
• Federal and state regulations governing laboratory safety (OSHA)
• Clinical and/or environmental laboratory standards to include those of the American Industrial Hygiene Association (AIHA), HHS - Clinical Laboratory Improvement Act (CLIA); Food and Drug Administration(FDA) as applied to Food Testing, Environmental Protection Agency (EPA) as applied to water and environmental lead testing, and Centers for Disease Control (CDC) as applied to infectious disease testing.
• Principles and practices of quality management and auditing
• Ability to independently learn new computer systems and data extraction methods

Working Environment

• Possible exposure to chemical and biological hazards
• Position may require incumbent to stand or walk for long periods of time.
• May be required to lift up to 40lbs
• BSL2 and BSL3 laboratories

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.