Overview: An automotive industry porter plays a vital role in supporting the smooth operation of an automotive dealership or service center. They are responsible for ensuring the cleanliness, organization, and efficient flow of vehicles and customers within the facility.

Key Responsibilities:

1. Vehicle Management:

   • Park vehicles in designated areas to maximize space and facilitate easy access for customers and staff.
   • Move vehicles between different areas of the dealership, such as the service department, showroom, and lot.
   • Maintain the cleanliness of vehicles, including washing and detailing as needed.
   • Conduct basic inspections for damages or defects and report findings to relevant personnel.

2. Customer Service:

   • Greet customers in a friendly and professional manner upon their arrival.
   • Assist customers with parking and locating their vehicles.
   • Escort customers to the appropriate department or service area.
   • Provide information about dealership services, promotions, and amenities.

3. Facility Maintenance:

   • Keep the dealership's interior and exterior areas clean and presentable.
   • Sweep, mop, and vacuum floors in customer areas, service bays, and offices.
   • Empty trash receptacles and maintain a tidy appearance in common areas.
   • Monitor and restock supplies such as towels, cleaning products, and promotional materials.

4. Support Services:

   • Assist service technicians with moving vehicles in and out of service bays.
   • Transport parts, tools, and equipment within the facility as needed.
   • Coordinate with other departments to ensure efficient workflow and customer satisfaction.

5. Safety and Compliance:

   • Follow safety protocols and guidelines to prevent accidents and injuries.
   • Adhere to dealership policies and procedures regarding vehicle handling and customer interactions.
   • Report any safety hazards, equipment malfunctions, or security concerns to management.

Qualifications:

• High school diploma or equivalent.
• Knowledge of basic automotive operations and terminology is beneficial.
• Excellent customer service skills with a courteous and helpful attitude.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong communication and interpersonal skills.
• Attention to detail and commitment to maintaining a clean and organized workspace.
• Valid driver's license with a clean driving record.